Brother International HL-6050DN Users Manual - English - Page 133

Troubleshooting, LCD messages, Error messages - firmware

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6 Troubleshooting If you do not follow the instructions for using the printer, you may be responsible for all repairs. LCD messages If any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the resulting message on the LCD to alert you. Take the appropriate action, referring to the following tables. If you cannot clear the problem, call the dealer you bought the printer from or Brother Customer Service. The LCD names for the paper trays are as follows. Upper paper tray Multi-purpose tray Optional Lower tray TRAY 1 MP TRAY TRAY 2 Error messages Error message BACK TRAY CLOSED BACK TRAY OPEN BUFFER ERROR CARD ERROR CARTRIDGE ERROR CHECK NET BOARD CHECK NET VER. CLEAN DRUM UNIT DIMM ERROR DOWNLOAD FULL DX LEVER ERROR ERROR FUSER FONT FULL Action Open the back output tray. Push down the two blue levers, and then press Go. Close the back output tray located at the back of the printer. Check the Interface settings. Make sure of the following: The CompactFlashTM card is installed properly. The installed CompactFlashTM card is formatted properly Turn off the printer. Wait a few seconds, then turn it on again. If this error message appears again, replace the CompactFlashTM card with a new one. Take out the toner cartridge and put it back into the printer again. See Replacing the toner cartridge on page 5-3. The istalled network board is not compatible. Please install the recommended network board. The firmware version of the installed network board is not up to date. Please update the firmware by accessing the Brother Solutions Center at http://solutions.brother.com Open the front cover. Take out the drum unit assembly. Gently slide the blue tab of the drum unit across several times. Re-install the DIMM correctly. Turn off the printer. Wait a few seconds, and then turn it on again. If this error message appears again, replace the DIMM with a new one. Add more memory. See Installing additional memory on page 4-12. Move the lever at the back of the printer to the correct paper size position; A4, Letter or Legal Turn the power switch off, wait a few seconds and then turn it on again. Leave the printer for 15 minutes with the power on. Add more memory. See Installing additional memory on page 4-12. 6 - 1 TROUBLESHOOTING

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6 - 1
TROUBLESHOOTING
6
LCD messages
If any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the
resulting message on the LCD to alert you. Take the appropriate action, referring to the following tables.
If you cannot clear the problem, call the dealer you bought the printer from or Brother Customer Service.
Troubleshooting
If you do not follow the instructions for using the printer, you may be responsible for all repairs.
The LCD names for the paper trays are as follows.
Upper paper tray
TRAY 1
Multi-purpose tray
MP TRAY
Optional Lower tray
TRAY 2
Error messages
Error message
Action
BACK TRAY CLOSED
Open the back output tray. Push down the two blue levers, and then press
Go
.
BACK TRAY OPEN
Close the back output tray located at the back of the printer.
BUFFER ERROR
Check the Interface settings.
CARD ERROR
Make sure of the following:
The CompactFlash
TM
card is installed properly.
The installed CompactFlash
TM
card is formatted properly
Turn off the printer. Wait a few seconds, then turn it on again. If this error message
appears again, replace the CompactFlash
TM
card with a new one.
CARTRIDGE ERROR
Take out the toner cartridge and put it back into the printer again. See
Replacing the
toner cartridge
on page 5-3.
CHECK NET BOARD
The istalled network board is not compatible. Please install the recommended network
board.
CHECK NET VER.
The firmware version of the installed network board is not up to date. Please update the
firmware by accessing the Brother Solutions Center at http://solutions.brother.com
CLEAN DRUM UNIT
Open the front cover. Take out the drum unit assembly. Gently slide the blue tab of the
drum unit across several times.
DIMM ERROR
Re-install the DIMM correctly.
Turn off the printer. Wait a few seconds, and then turn it on again. If this error message
appears again, replace the DIMM with a new one.
DOWNLOAD FULL
Add more memory. See
Installing additional memory
on page 4-12.
DX LEVER ERROR
Move the lever at the back of the printer to the correct paper size position; A4, Letter or
Legal
ERROR FUSER
Turn the power switch off, wait a few seconds and then turn it on again.
Leave the printer for 15 minutes with the power on.
FONT FULL
Add more memory. See
Installing additional memory
on page 4-12.