Brother International MFC-J835DW Users Manual - English - Page 108
Software Difficulties, PhotoCapture Center™ Difficulties, Difficulty, Suggestions - usb port
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Software Difficulties Difficulty Cannot install software or print. "Device Busy" Cannot print images from FaceFilter Studio. Suggestions (Windows® users only) Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software. Make sure the machine is not showing an error message on the LCD. To use FaceFilter Studio, you must install the FaceFilter Studio application from the CD-ROM supplied with your machine. (uuQuick Setup Guide) Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned on and connected to your computer. This will allow you to access all the functions of FaceFilter Studio. PhotoCapture Center™ Difficulties Difficulty Removable Disk does not work properly. Cannot access Removable Disk from Desktop icon. Part of my photo is missing when printed. Suggestions 1 Take out the memory card or USB Flash memory drive and put it back in again. 2 If you have tried "Eject" from within Windows®, take out the memory card or USB Flash memory drive before you continue. 3 If an error message appears when you try to eject the memory card or USB Flash memory drive, it means the card is being accessed. Wait a while and then try again. 4 If all of the above do not work, turn off your PC and machine, and then turn them on again. (You will have to unplug the power cord of the machine to turn it off.) Make sure that you have correctly inserted the memory card or USB Flash memory drive. Make sure that Borderless printing and Cropping are turned off. (uuAdvanced User's Guide: Borderless printing and Cropping) Network Difficulties Difficulty Cannot print over the network. Suggestions Make sure that your machine is powered on and is online and in Ready mode. Print a Network Configuration list (uuAdvanced User's Guide: Reports) and check the current Network settings printed in this list. Reconnect the LAN cable to the hub to verify that the cabling and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable. If the connections are good, the machine shows LAN Active for 2 seconds. If you are using a wireless connection or are having Network problems uuNetwork User's Guide: Troubleshooting 94