Brother International MFC-J835DW Users Manual - English - Page 85

Ink Absorber NearFull, Ink low, Cannot Print, Low Temperature, Media Error, Media is Full. - ink absorber full

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Troubleshooting Error Message Cause Action Ink Absorber NearFull The ink absorber box or flushing box is nearly full. The ink absorber box or flushing box will need to be replaced soon. Call Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. (See Brother numbers uu page i.) Ink low One or more of the ink cartridges are near the end of their life. If a sending machine has a color fax to send, your machine's "handshake" will ask that the fax be sent as black & white. If the sending machine has the ability to convert it, the color fax will be printed at your machine as a black & white fax. Order a new ink cartridge. You can continue printing until the LCD shows Cannot Print. (See Ordering accessories and supplies uu page ii and Replacing the ink cartridges uu page 61.) Low Temperature The print head is too cold. Allow the machine to warm up. Media Error The memory card is either corrupted, improperly formatted, or there is a problem with the memory card. Put the card firmly into the slot again to make sure it is in the correct position. If the error remains, check the media drive (slot) of the machine by putting in another memory card that you know is working. Media is Full. The memory card or USB Flash memory drive you are using has no available space or already contains 999 files. Your machine can only save to your memory card or USB Flash memory drive if it contains less than 999 files. Delete unused files to free some space and try again. No Caller ID There is no incoming call history. You did not receive calls or you have not subscribed to the Caller ID service from your telephone company. If you want to use the Caller ID feature call your telephone company. (uuAdvanced User's Guide: Caller ID) No File The memory card or USB Flash Put the correct memory card or USB memory drive in the media drive does Flash memory drive into the slot again. not contain a .JPG file. No Ink Cartridge An ink cartridge is not installed properly. Take out the new ink cartridge and re-install it slowly until it clicks. (See Replacing the ink cartridges uu page 61.) B 71

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Troubleshooting
71
B
Ink Absorber NearFull
The ink absorber box or flushing box is
nearly full.
The ink absorber box or flushing box
will need to be replaced soon. Call
Brother Customer Service or a Brother
Authorized Service Center to have
your machine serviced. (See
Brother
numbers
uu
page i.)
Ink low
One or more of the ink cartridges are
near the end of their life. If a sending
machine has a color fax to send, your
machine’s “handshake” will ask that
the fax be sent as black & white. If the
sending machine has the ability to
convert it, the color fax will be printed
at your machine as a black & white
fax.
Order a new ink cartridge. You can
continue printing until the LCD shows
Cannot Print
. (See
Ordering
accessories and supplies
uu
page ii
and
Replacing the ink cartridges
uu
page 61.)
Low Temperature
The print head is too cold.
Allow the machine to warm up.
Media Error
The memory card is either corrupted,
improperly formatted, or there is a
problem with the memory card.
Put the card firmly into the slot again to
make sure it is in the correct position.
If the error remains, check the media
drive (slot) of the machine by putting in
another memory card that you know is
working.
Media is Full.
The memory card or USB Flash
memory drive you are using has no
available space or already contains
999 files.
Your machine can only save to your
memory card or USB Flash memory
drive if it contains less than 999 files.
Delete unused files to free some
space and try again.
No Caller ID
There is no incoming call history. You
did not receive calls or you have not
subscribed to the Caller ID service
from your telephone company.
If you want to use the Caller ID feature
call your telephone company.
(
uu
Advanced User’s Guide:
Caller
ID
)
No File
The memory card or USB Flash
memory drive in the media drive does
not contain a .JPG file.
Put the correct memory card or USB
Flash memory drive into the slot again.
No Ink Cartridge
An ink cartridge is not installed
properly.
Take out the new ink cartridge and
re-install it slowly until it clicks.
(See
Replacing the ink cartridges
uu
page 61.)
Error Message
Cause
Action