Brother International MFC-J835DW Users Manual - English - Page 84
Error Message, Cause, Action, Hub is Unusable., Image Too Long., Image Too Small., Ink Absorber Full
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Error Message Hub is Unusable. Image Too Long. Image Too Small. Ink Absorber Full Cause A Hub or USB Flash memory drive with Hub has been connected to the USB direct interface. The proportions of your photo are irregular so effects could not be added. The size of your photo is too small to trim. The ink absorber box or flushing box is full. These components are periodic maintenance items that may require replacement after a period of time to ensure optimum performance from your Brother machine. Because these components are periodic maintenance items, the replacement is not covered under the warranty. The need to replace these items and the time period before replacement is dependent on the number of purges and flushes required to clean the ink system. These boxes acquire amounts of ink during the different purging and flushing operations. The number of times a machine purges and flushes for cleaning varies depending on different situations. For example, frequently powering the machine on and off will cause numerous cleaning cycles since the machine automatically cleans upon power up. The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning. The more cleaning the machine requires the faster these boxes will fill up. Action A Hub or USB Flash memory drive with Hub are not supported. Unplug the device from the USB direct interface. Choose a regularly proportioned image. Choose a larger image. The ink absorber box or flushing box will need to be replaced. Contact Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. (See Brother numbers uu page i.) Other reasons for cleaning are: 1 After a paper jam has been cleared, the machine automatically cleans itself before the next received fax is printed. 2 The machine automatically cleans itself after sitting idle for more than 30 days (infrequent use). 3 The machine automatically cleans itself after the ink cartridges have been replaced 12 times. Note Repairs resulting from the use of non-Brother supplies may not be covered under the stated product warranty. 70