Brother International MFC-J835DW Users Manual - English - Page 93
Paper is jammed at the front and back of the machine
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c Pull the jammed paper out of the machine. d Close the Jam Clear Cover. Make sure the cover is closed properly. Troubleshooting Paper is jammed at the front and back of the machine B If the LCD shows Paper Jam [Front,Rear], follow these steps: a Unplug the machine from the AC power outlet. IMPORTANT Before you unplug the machine from the power source, you can transfer your faxes that are stored in the memory to your PC or another fax machine so you will not lose any important messages. (See Transferring your faxes or Fax Journal report uu page 75.) b If the paper support flap is open, close it, and then close the paper support. Pull the paper tray completely out of the machine. e Re-connect the power cord. c Pull out the jammed paper (1). B 1 79