Brother International MFC-J835DW Users Manual - English - Page 88
On/Off, Black Start, Color Start, Error Message, Cause, Action, A USB device or USB Flash memory - scan check connection
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Error Message Unable to Clean XX Unable to Init. XX Unable to Print XX Unable to Scan XX Unusable Device Disconnect device from front connector & turn machine off & then on Unusable Device Please Disconnect USB Device. Wrong Ink Color Wrong Paper Size Cause Action The machine has a mechanical problem. -OR- A foreign object such as a paper clip or ripped paper is in the machine. Open the scanner cover and remove any foreign objects and paper scraps from inside the machine. If the error message continues, disconnect the machine from the power for several minutes and reconnect it. (The machine can be turned off for approximately 24 hours without losing faxes stored in the memory. See Transferring your faxes or Fax Journal report uu page 75.) A broken device has been connected Unplug the device from the USB direct to the USB direct interface. interface, then press On/Off to turn the machine off and then on again. A USB device or USB Flash memory Unplug the device from the USB direct drive that is not supported has been interface. Turn the machine off and connected to the USB direct interface. then on again. For more information, visit us at http://solutions.brother.com/. A color ink cartridge has been installed in the Black ink cartridge position. Check which ink cartridges are not matched by color to their ink cartridge positions and move them to their proper positions. The Paper Size setting does not 1 Check that the paper size you match the size of paper in the tray. Or, choose matches the size of paper you did not set the paper guides in the in the tray. tray to the indicators for the paper size you are using. 2 Make sure you loaded the paper in a Portrait position, by setting the paper guides at the indicators for your paper size. 3 After you have checked the paper size and the paper position, press Black Start or Color Start. 74