Brother International MFC-J835DW Users Manual - English - Page 91
Document is jammed inside the ADF unit, Printer jam or paper jam
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Troubleshooting Document is jammed inside the ADF unit B a Take out any paper from the ADF that is not jammed. b Lift the document cover. c Pull the jammed document out to the left. d Close the document cover. e Press Stop/Exit. Printer jam or paper jam B Take out the jammed paper depending on where it is jammed in the machine. Paper is jammed at the front of the machine B If the LCD shows Paper Jam [Front], follow these steps: a Unplug the machine from the AC power outlet. IMPORTANT Before you unplug the machine from the power source, you can transfer your faxes that are stored in the memory to your PC or another fax machine so you will not lose any important messages. (See Transferring your faxes or Fax Journal report uu page 75.) b If the paper support flap is open, close it, and then close the paper support. Pull the paper tray completely out of the machine. B 77