Canon PIXMA iP2000 iP2000 Quick Start Guide - Page 67

Print Quality is Poor or Contains Errors - driver windows 8

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Print Quality is Poor or Contains Errors Troubleshooting Problem Possible Cause Try This Ink does not eject properly/Printing is Blurred/ Colors are Wrong / White Streaks appear / Printed Ruled Lines are Displaced Ink tank is not seated properly Print Head Nozzles clogged Check that the ink tanks are firmly seated in the Print Head and reseat them if necessary. See "Insert the ink tank." on page 55. Print the nozzle check pattern to check for uneven ink output. See "Printing the Nozzle Check Pattern" on page 39. When a specific color is missing from the nozzle check pattern, clean the Print Head. If ink supply is uneven: See "Print Head Cleaning" on page 44. Print Head is misaligned Align the Print Head. See "Aligning the Print Head" on page 50. Media not loaded with Check that your paper is loaded with the correct print side facing up. the print-side up Consult "Printing Media" in the User's Guide for detailed instructions on how to load and handle your media. Incorrect paper type On the Main tab, ensure that the Media Type selected matches the media loaded. Glossy photo paper other than the Canon speciality media is used Incorrect Paper Thickness Lever position Print Quality not set properly In the Print dialog box, select Quality & Media from the pop-up menu, and then ensure that the Media Type selected matches the media loaded. Selecting Other Photo Paper from Media Type, which may resolve the problem. Load one sheet at a time and remove each sheet as soon as it is printed. Set the Paper Thickness Lever according to the printing paper type. See "Loading Paper" on page 3. Be sure to set the Print Quality setting to High for Windows or Fine for Macintosh. On the Main tab, click High for the Print Quality setting. Printed Paper Curls or Ink Blots Paper being used is too thin Color Intensity setting is too high 1. In the Print dialog box, select Quality & Media from the pop-up menu, and then click Detailed Setting. 2. Drag the Print Quality slide bar to the Fine end. Use High Resolution Paper, Photo Paper Pro or other Canon speciality paper to print images that have high color saturation. Reduce the Intensity setting in the printer driver and try printing again. 1. Open the Printer Properties dialog box. 2. On the Main tab, select Manual for Color Adjustment, and then click Set. 3. Drag the Intensity slide bar to adjust the intensity. Paper Feed Roller is dirty 1. In the Print dialog box, select Color Option from the pop-up menu. 2. Drag the Intensity slide bar to set the intensity. Clean the Paper Feed Roller. See "Paper Does Not Feed Properly" on page 66. 63

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Troubleshooting
63
Print Quality is Poor or Contains Errors
Problem
Possible Cause
Try This
Ink does not eject
properly/Printing is
Blurred/ Colors are
Wrong / White
Streaks appear /
Printed Ruled Lines
are Displaced
Ink tank is not seated
properly
Check that the ink tanks are firmly seated in the Print Head and reseat them if
necessary.
See
"
Insert the ink tank.
"
on page 55.
Print Head Nozzles
clogged
Print the nozzle check pattern to check for uneven ink output.
See
"
Printing the Nozzle Check Pattern
"
on page 39.
When a specific color is missing from the nozzle check pattern, clean the Print
Head.
If ink supply is uneven: See
"
Print Head Cleaning
"
on page 44.
Print Head is
misaligned
Align the Print Head. See
"
Aligning the Print Head
"
on page 50.
Media not loaded with
the print-side up
Check that your paper is loaded with the correct print side facing up.
Consult "
Printing Media
" in the
User’s Guide
for detailed instructions on how
to load and handle your media.
Incorrect paper type
On the
Main
tab, ensure that the
Media Type
selected matches the media
loaded.
In the
Print
dialog box, select
Quality & Media
from the pop-up menu, and
then ensure that the
Media Type
selected matches the media loaded.
Glossy photo paper
other than the Canon
speciality media is
used
Selecting
Other Photo Paper
from
Media Type
, which may resolve the problem.
Load one sheet at a time and remove each sheet as soon as it is printed.
Incorrect Paper
Thickness Lever
position
Set the Paper Thickness Lever according to the printing paper type.
See
"
Loading Paper
"
on page 3.
Print Quality not set
properly
Be sure to set the
Print Quality
setting to
High
for Windows or
Fine
for
Macintosh.
On the
Main
tab, click
High
for the
Print Quality
setting.
1.
In the
Print
dialog box, select
Quality & Media
from the pop-up menu, and
then click
Detailed Setting
.
2.
Drag the
Print Quality
slide bar to the
Fine
end.
Printed Paper Curls
or Ink Blots
Paper being used is
too thin
Use High Resolution Paper, Photo Paper Pro or other Canon speciality paper to
print images that have high color saturation.
Color Intensity setting
is too high
Reduce the Intensity setting in the printer driver and try printing again.
1.
Open the
Printer Properties
dialog box.
2.
On the
Main
tab, select
Manual
for
Color Adjustment
, and then click
Set
.
3.
Drag the
Intensity
slide bar to adjust the intensity.
1.
In the
Print
dialog box, select
Color Option
from the pop-up menu.
2.
Drag the
Intensity
slide bar to set the intensity.
Paper Feed Roller is
dirty
Clean the Paper Feed Roller.
See
"
Paper Does Not Feed Properly
"
on page 66.