Canon PIXMA iP2000 iP2000 Quick Start Guide - Page 68

Problem, Possible Cause, Try

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Troubleshooting Problem Back of Paper is Smudged Printed Surface is Scratched Possible Cause Try This Inside of the printer is If the inside of the printer is dirty, printed paper may be smudged. Periodically dirty clean the inside of the printer. See "Cleaning the Inside of the Printer" in the User's Guide. Paper Feed Roller is dirty Clean the Paper Feed Roller. See "Paper Does Not Feed Properly" on page 66. Media is curled If media is curled, its print side may be smudged by touching the Print Head. Hold the opposite corners of the media, and gently bend them in the opposite direction to uncurl the media. Inappropriate paper type used Check to see if the paper you are printing on is too thick or curled. See "Print Media to Avoid" on page 3. Note that smudging may occur at the top and bottom edges of the paper when using Borderless Printing. Ensure that the paper you are using is compatible with Borderless Printing. See "Media Types Suitable for Borderless Printing" on page 35. Paper Thickness Lever position is not proper See "Media Types Suitable for Borderless Printing" on page 35. Set the Paper Thickness Lever in suitable position for your media. See "Canon Speciality Media" on page 12. If the paper is scratched even when printing on plain paper (left ), set Paper Thickness Lever to the right ( ). 64

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Troubleshooting
64
Back of Paper is
Smudged
Inside of the printer is
dirty
If the inside of the printer is dirty, printed paper may be smudged. Periodically
clean the inside of the printer.
See "
Cleaning the Inside of the Printer
" in the
User’s Guide
.
Paper Feed Roller is
dirty
Clean the Paper Feed Roller.
See
"
Paper Does Not Feed Properly
"
on page 66.
Media is curled
If media is curled, its print side may be smudged by touching the Print Head.
Hold the opposite corners of the media, and gently bend them in the opposite
direction to uncurl the media.
Printed Surface is
Scratched
Inappropriate paper
type used
Check to see if the paper you are printing on is too thick or curled.
See
"
Print Media to Avoid
"
on page 3.
Note that smudging may occur at the top and bottom edges of the paper when
using Borderless Printing. Ensure that the paper you are using is compatible
with Borderless Printing.
See
"
Media Types Suitable for Borderless Printing
"
on page 35.
See
"
Media Types Suitable for Borderless Printing
"
on page 35.
Paper Thickness Lever
position is not proper
Set the Paper Thickness Lever in suitable position for your media.
See
"
Canon Speciality Media
"
on page 12.
If the paper is scratched even when printing on plain paper (left
), set Paper
Thickness Lever to the right (
).
Problem
Possible Cause
Try This