Canon PIXMA iP2000 iP2000 Quick Start Guide - Page 70

Paper Does Not Feed Properly

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Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper • Check to see if the paper you are printing on is too thick or curled. type used See "Print Media to Avoid" on page 3. • Check if the paper exceeds the load limit mark ( paper. See "Load the paper." on page 6. ). If it exceeds, load less Paper Feed Roller is dirty Follow the steps described below to clean the Paper Feed Roller. 1. Ensure that the printer is turned on. Remove all sheets of paper out of the sheet feeder that cannot feed paper properly. 2. Press the Paper Feed Switch on the printer to choose the sheet feeder mentioned in 1. above. 3. Hold down the RESUME/CANCEL button; when the POWER lamp flashes three times, release the button. The Paper Feed Roller will rotate as it cleans. 4. Repeat this operation two times. 5. Reload three or more sheets of A4/Letter-sized plain paper in the sheet feeder from which you removed paper as mentioned in 1. 6. Hold down the RESUME/CANCEL button; when the POWER lamp flashes three times, release the button. The paper that is loaded in the printer will feed through the printer and be ejected. 7. Repeat this operation three times. If paper still feeds improperly after you cleaned the Paper Feed Roller, repeat the above procedure. Paper Jams in the Remove the paper according to the following procedure. Auto Sheet Feeder, 1. Slowly pull the paper out, either from the sheet feeder or from the Paper Output Front Sheet Feeder Slot, whichever is easier. or Paper Output Slot When paper is loaded in the Auto Sheet When paper is loaded in the Front Sheet Feeder Feeder • If the paper tears and a piece remains inside the printer, open the Front Cover and remove it. Caution Be careful not to touch the components inside the printer. After removing all paper, close the Front Cover. • If you cannot pull the paper out, turn the printer off and turn it back on. The paper will be ejected automatically. 2. Reload the paper into the printer and press the RESUME/CANCEL button. If you cannot remove the paper or if the paper tears inside the printer, or if the Paper jam error (See "Handling Error Messages" on page 68) continues after removing the paper, contact the Customer Care Center. 66

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Troubleshooting
66
Paper Does Not Feed Properly
Problem
Possible Cause
Try This
Paper Does Not
Feed Properly
Inappropriate paper
type used
•
Check to see if the paper you are printing on is too thick or curled.
See
"
Print Media to Avoid
"
on page 3.
•
Check if the paper exceeds the load limit mark (
). If it exceeds, load less
paper.
See
"
Load the paper.
"
on page 6.
Paper Feed Roller is
dirty
Follow the steps described below to clean the Paper Feed Roller.
1.
Ensure that the printer is turned on. Remove all sheets of paper out of the sheet
feeder that cannot feed paper properly.
2.
Press the Paper Feed Switch on the printer to choose the sheet feeder
mentioned in 1. above.
3.
Hold down the
RESUME/CANCEL
button; when the
POWER
lamp flashes three
times, release the button.
The Paper Feed Roller will rotate as it cleans.
4.
Repeat this operation two times.
5.
Reload three or more sheets of A4/Letter-sized plain paper in the sheet feeder
from which you removed paper as mentioned in 1.
6.
Hold down the
RESUME/CANCEL
button; when the
POWER
lamp flashes three
times, release the button.
The paper that is loaded in the printer will feed through the printer and be
ejected.
7.
Repeat this operation three times.
If paper still feeds improperly after you cleaned the Paper Feed Roller, repeat
the above procedure.
Paper Jams in the
Auto Sheet Feeder,
Front Sheet Feeder
or Paper Output Slot
Remove the paper according to the following procedure.
1.
Slowly pull the paper out, either from the sheet feeder or from the Paper Output
Slot, whichever is easier.
When paper is loaded in the Auto Sheet
Feeder
When paper is loaded in the Front Sheet
Feeder
•
If the paper tears and a piece remains inside the printer, open the Front Cover
and remove it.
After removing all paper, close the Front Cover.
•
If you cannot pull the paper out, turn the printer off and turn it back on.
The paper will be ejected automatically.
2.
Reload the paper into the printer and press the
RESUME/CANCEL
button.
If you cannot remove the paper or if the paper tears inside the printer, or if the
Paper jam error (See
"
Handling Error Messages
"
on page 68) continues after
removing the paper, contact the Customer Care Center.
Caution
Be careful not to touch the components inside the printer.