Cisco CP-7931G User Guide

Cisco CP-7931G Manual

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  • Cisco CP-7931G | User Guide - Page 1
    Cisco Unified IP Phone 7931G User Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
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    19 Placing a Call-Additional Options 20 Answering a Call 23 Ending a Call 24 Using Hold and Resume 24 Using Mute 25 Switching Between Multiple Calls 26 Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) iii
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    Calls 46 Using Cisco Extension Mobility 47 Managing Business Calls Using a Single Phone Number 49 Using a Handset, Headset, and Speakerphone 53 Using a Handset 53 Using a Headset 53 Using a Speakerphone 54 Using AutoAnswer with a Headset or Speakerphone 55 Changing Phone Settings 57 Customizing
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    Configuration Options 83 Troubleshooting Your Phone 85 General Troubleshooting 85 Viewing Phone Administration Data 86 Using the Quality Reporting Tool 86 Cisco One-Year Limited Hardware Warranty Terms 87 Index 89 Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager
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    a Handset, Headset, and Speakerphone, page 53. See Customizing Rings and Message Indicators, page 57. See Using Call Logs, page 59. See Accessing Voice Messages, page 65. Refer to the Quick Reference Card in the front of this guide. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified
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    about the impact of power outages and other devices on your Cisco Unified IP Phone. Power Outage Your accessibility to emergency service through the phone is dependent on the phone being powered. If there is an interruption in the power supply, Service and Emergency Calling Service dialing will not
  • Cisco CP-7931G | User Guide - Page 9
    , microphones, and headsets that are fully compliant with the EMC Directive [89/336/EC]. Cisco Product Security Overview users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified
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    likely connect your new Cisco Unified IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone. 10/100 SW 10/100 PC DC48V 1 2 5 4 3 170686 Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager
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    port (10/100 PC) 4 Headset port 5 Handset port Adjusting the Handset Rest When you connect your phone, you may want to adjust the handset rest to ensure that the receiver will not slip out of the cradle. See the table below for instructions. 1 2 3 77354 1 Set the handset aside and pull the
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    of third-party headsets for use with the Cisco Unified IP Phones, Cisco does not certify or support products from headset or handset vendors. Cisco recommends the use of good quality external devices, for example headsets that are screened against unwanted radio frequency (RF) and audio frequency
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    services from your Cisco Unified CM User Options web pages. • A comprehensive online help system that displays information on the phone screen. Understanding Buttons and Hardware You can use the graphic below to identify buttons and hardware on your phone. Cisco Unified IP Phone 7931G Phone Guide
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    ) Red, flashing-Remote call on hold Line keys are numbered 24 to 1 in descending order, alternating from left to right. 24 23 22 21 4 3 2 1 182285 Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 11
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    is a message waiting. Accessing Voice Messages, page 65 13 Phone screen Displays information such as line/call status, phone Understanding Phone number, and soft key tabs. Screen Features, page 15 14 Cisco Unified Shows the Cisco Unified IP Phone model number. IP Phone model 12 OL-22334-01
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    purpose (see Understanding Line and Call Icons, page 14). • Calls-Each line can support a single call. If multiple lines share a directory number, each line can still support one call each. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 13
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    assigned to this line key. See Accessing the Application Menu, page 17. Settings menu The Settings menu is assigned to this line key. See Changing Phone Settings, page 57. Directories menu The Directories menu is assigned to this line key. See Using Call Logs and Directories, page 59. 14 OL
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    preprinted paper label. If not, remove the blank one and make your own labels. Understanding Phone Screen Features This is what your phone screen may look like when idle. This view is called "Overview." 1 2 3 5 4 182016 Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications
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    buttons, speed-dial buttons, phone service buttons, call feature buttons, or local indicators feature buttons. Icons and text descriptions indicate how these buttons are configured. For an icon reference, see Understanding Line and Call Icons, page 14. 4 Softkey labels Each displays a softkey
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    your support desk or system administrator for information about feature operation or availability. You can access features using softkeys or pressing a line key. You can configure some of these features, but your system administrator controls most of them. Cisco Unified IP Phone 7931G Phone Guide
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    PickUp Redial Softkey Line Button Label and Icon CallBack CallBack CFwdALL Video Support VidMode Video Understanding SIP vs. SCCP Your phone can Phone features can vary depending on the protocol. This Phone Guide indicates which features are protocol-specific. To learn which protocol your phone
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    Cisco Unified IP Phone. If you want to... Then... For more information, see... Place a call using the handset Pick up the handset and enter a number. Using a Handset, Headset button. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 19
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    can place calls using special features and services that may be available on your phone. See your system administrator for more call again. Note The CallBack feature is disabled on a Call Chaperone user's Cisco Unified IP Phone when the calls are being chaperoned. See if a line associated with
  • Cisco CP-7931G | User Guide - Page 27
    access number. 3. Enter your mobile phone number (if requested) and PIN. 4. Press 1 to make a call to an enterprise IP phone. 5. Dial a desktop phone number other than your desktop phone number. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and
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    select an entry. The system dials the specified number. Note Before using this option, your system administrator must configure this feature and assign a service URL to the line button. Contact your system administrator for more information. Configuring Fast Dials on the Web, page 69 Using Your
  • Cisco CP-7931G | User Guide - Page 29
    options to always select the primary line. Using a Handset, Headset, and Speakerphone, page 53 Switch from a connected Press phone to answer Use Call Pickup. a call ringing elsewhere Picking Up a Redirected Call on Your Phone, page 39 Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified
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    user cannot answer an incoming call when the calls are being chaperoned. Ending a Call To end a call, simply hang up. Here are some more details. If you want to... Then... Hang up while using the handset Return the handset to its cradle. Or press EndCall. Hang up while using a headset
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    on a call but they cannot hear you. You can use Mute with the handset, speakerphone, or a headset. If you want to... Then... Toggle microphone on Press . Toggle microphone off Press . Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 25
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    line (Session Handoff) 1. Hang up the call on your mobile phone to disconnect the mobile phone, but not the call. 2. Press Answer on one of your Cisco Unified devices within 10 seconds and start talking on the phone. The other Cisco Unified devices that share the same line display a Remote in Use
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    a call on hold. Press Resume to remove the call from hold before • The Transfer feature is disabled on a Call Chaperone user's Cisco Unified IP Phone when the calls are being chaperoned. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 27
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    (not transferred or forwarded to you), or if your phone does not support the option described above, using iDivert redirects the call to your voice-message system. • When you switch an in-progress call from your mobile phone to Cisco Unified devices that share the same line (Session Handoff), the
  • Cisco CP-7931G | User Guide - Page 35
    any line other than the primary line, your phone does not provide you with confirmation that calls are being forwarded. Instead, you must confirm your settings in the User Options web pages. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 29
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    phone. For example, enter an access code or the area code, if necessary. • You can forward your calls to a traditional analog phone or to another IP phone your mobile phone to Cisco Unified devices that share the same line (Session Handoff), the DND feature is disabled on the Cisco Unified devices.
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    Press DND. 1. Log in to your User Options web pages. See Accessing Your User Options Web Pages, page 67. 2. Choose User Options > Device. 3. Set the following the MeetMe softkey or button. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 31
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    to press the more softkey to see Confrn.) 2. Enter the participant's phone number. 3. Wait for the call to connect. 4. Press Confrn or Join completes, caller ID changes to "Conference." • A Call Chaperone user can conference only the first caller. Subsequent callers can be conferenced by
  • Cisco CP-7931G | User Guide - Page 39
    and press Select, then press Join to complete the action. Note If your phone does not support Join for calls on multiple lines, transfer the calls to a single line ID changes to "Conference." Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 33
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    you to start or join a conference by calling the conference number. If you want to... Then... Start a Meet-Me conference 1. Obtain a Meet-Me phone number from your system administrator. 2. Distribute the number to participants. 3. When you are ready to start the meeting, go off-hook to get
  • Cisco CP-7931G | User Guide - Page 41
    users can add as many conference participants as the conference bridge supports the list with an asterisk (*) next to the handset, headset or speaker. The intercom call becomes a two-way connection so that you can converse with the caller. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified
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    intercom calls. • You cannot place an intercom call on hold. Note If you log into the same phone on a daily basis using your Cisco Extension Mobility profile, ensure that your system administrator assigns the phone button template that contains intercom information to this profile and assign the
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    up Abbreviated Dialing codes. See Setting Up Speed Dials on the Web, page 71. 2. To place a call, enter the Abbreviated Dialing code and press AbbrDial. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 37
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    Fast Dial Then... 1. Pick up the handset. 2. Press the AbbrDial softkey and enter Abbreviated Dialing to conference a call: 1. Press the Confrn softkey. The user will hear a dial tone. 2. Follow steps 2 and 3 above Dial service on your phone. See Using Personal Directory on the Web, page 68. 38 OL-
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    go off-hook to display the softkey.) 2. Enter the group pickup number. If your phone supports auto-pickup, you are now connected to the call. 3. If the call rings, press softkey or button. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 39
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    Directed Call Park-Use the Assisted Directed Call Park button displaying an idle line status indicator. To retrieve the call from any other Cisco Unified IP Phone in your network, press the flashing Assisted Direct Call Park button. • If you want to... Then... Store an active call using Call Park
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    . When logged in, the Hunt Group button is lit. Tip Logging out of hunt groups does not prevent non-hunt group calls from ringing your phone. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 41
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    for exceptions). If you are sharing a line with coworkers using a different model Cisco Unified IP Phone, they might be able to add (or barge) themselves to your active call on the shared line. Your phone does not typically support this feature. If you need it, contact your system administrator for
  • Cisco CP-7931G | User Guide - Page 49
    are configured for your phone. If you want to... See the state of a line listed in a call log or directory Then... Look for BLF indicators next to the line number: Line is in-use. Line is idle. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and
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    receiving secure calls. Your phone can support these types of calls: • Authenticated call-The identities of the phones participating in the call have been verified. • Encrypted call-The phone is receiving and transmitting encrypted audio (your conversation) within the Unified CM network. Encrypted
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    system administrator. Note There are interactions, restrictions, and limitations that affect how security features work on your phone. For more information, ask your system administrator. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 45
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    Note A device engaged in a call is either trusted or untrusted as determined by Cisco. Lock or shield icons are not displayed on a Cisco Unified IP Phone screen when a call is to or from an untrusted device, even though the call may be secure. Tracing Suspicious Calls If you are receiving
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    user profile, including your phone lines, features, established services, and web-based settings. Your system administrator must configure EM for you. The Extension Mobility Change PIN feature allows you to change your PIN from your Cisco Unified IP Phone. Cisco Unified IP Phone 7931G Phone Guide
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    Press Exit. Change your PIN using the ChangePIN softkey 1. Choose ( )> Services > EM Service (name can vary). 2. Press ChangePIN. 3. Enter your PIN in profile from your Cisco Unified CM User Options web pages take effect immediately if you are logged in to EM on the phone; otherwise, changes take
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    softkey. The other party is placed on hold. 2. On your mobile phone, press the Resume (name may vary) softkey on the mobile phone. See Switching an In-Progress Call to Another Phone, page 26. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 49
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    requested) and PIN. 3. Press 2 to enable Mobile Connect. 4. Choose whether to turn Mobile Connect on for all configured phones or for just one phone: - All phones-Enter 2. - One phone-Enter 1 and enter the number you want to add as a remote destination, followed by #. See Placing a Call-Additional
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    (such as mobile phone number or PIN) three times in a row, the Mobile Voice Access call disconnects, and you are locked out for a period of time. Contact your system administrator if you need assistance. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP
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    to a handset Lift the handset (without pushing any buttons). Adjust the volume level for a call Press the Volume button during a call or after invoking a dial tone. Press Save to preserve the volume level for future calls. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications
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    If you use a headset that supports wideband, you may experience improved audio sensitivity if you enable the wideband setting on your phone (this setting is disabled by default). To access the setting, choose ( ) > Settings > User Preferences > Audio Preferences > Wideband Headset. If the Wideband
  • Cisco CP-7931G | User Guide - Page 61
    Keep the handset in the cradle and headset mode inactive ( speakerphone unlit). () Otherwise, calls ring normally and you must answer them manually. Tip AutoAnswer is disabled when the Do Not Disturb feature is active. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications
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    the handset is in the cradle and the the phone ringer headset and User Options web pages. (See Accessing Your User Options Web Pages, page 67.) 2. Access your message indicator settings. (See Controlling Line Settings on the Web, page 74.) Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified
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    Options web pages. (See Accessing Your User your phone screen Options Web Pages, page 67.) 2. Access your user settings. (See Controlling User Settings on the Web, page 73.) Change the line text label 1. Log in to your User Options web pages. (See Accessing Your User Options Web Pages, page 67
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    the more softkey to display Clear.) Erase a single call 1. Choose record Calls. ( ) > Directories > Missed Calls, Placed Calls, or Received 2. Highlight a call record. 3. Press Delete. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 59
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    . See the Tips section below. 4. Press EditDial. 5. Press and hold the "*" key for at least 1 second to add a "+" sign as the first digit in the phone number. (You can add the + sign only for the first digit of the number.) 6. Press Dial. 60 OL-22334-01
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    your phone and Cisco Unified CM User Options web pages. Personal Directory is comprised of Personal Address Book (PAB) and Fast Dials: - PAB is a directory of your personal contacts. - Fast Dials allows you to assign codes to PAB entries for quick dialing. Cisco Unified IP Phone 7931G Phone Guide
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    Using Corporate Directory on Your Phone You can use a corporate directory to place calls to coworkers. If you want to... Then... Dial from a corporate directory (while not on another call) 1. Choose ( ) > Directories > Corporate Directory (exact name can vary). 2. User your keypad to enter a
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    Enter your Cisco Unified Communications Manager (Unified CM) user ID and Phones and use the keypad to enter phone numbers. Be sure to include any necessary access codes such as a 9 or 1. 6. Choose Submit to add the entry to the database. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified
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    Logout. 3. Press OK. Tips • Your system administrator can provide you the user ID and PIN that you need to log in to Personal Directory. • to enter characters on your phone screen. Use the Navigation button on your phone to move between input fields. • Your phone might be set up for international
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    Listen for: • A stutter tone from your handset, headset, or speakerphone when you place a call. Note service all of the time on the primary line. Press iDivert. For more information, see Sending a Call to a Voice-Message System, page 28. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified
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    pages, choose User Options to access User Settings, Directory, Personal Address Book, Fast Dials, and Mobility Settings. 2. To return to the Device Configuration page from another page, choose User Options > Device. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager
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    and services from your User Options web pages after logging in. See Accessing Your User Options Web Pages, page 67. Using Personal Directory on the Web The Personal Directory feature set that you can access on your computer consists of: • A Personal Address Book (PAB) • Fast Dials • Cisco Unified
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    Fast Dial code to a phone number (without using a PAB entry) 1. Choose User Options > Fast Dials. 2. Click Add New. 3. Change the Fast Dial code, if desired. 4. Enter a phone number. 5. Click Save. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and
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    configure the phone to display services. Contact your system administrator for more information. 1. Choose User Options > Device. 2. Click Service URL. 3. Choose the Fast Dial service from the Button drop-down list box. 4. Enter a phone label for the button. 5. Click Save. 6. Click Reset and then
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    and label for an Abbreviated Dialing code. 5. Click Save. Set up Fast Dials See Configuring Fast Dials on the Web, page 69. You can also set up Fast Dials on your phone. See Using Personal Directory on Your Phone, page 63. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications
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    Subscribe to a service 1. Choose User Options > Device. 2. Choose a phone from the Name drop-down menu. 3. Click Phone Services. 4. Click Add New. 5. Choose a service from the drop-down list and click Next. 6. Change the service label and/or enter additional service information, if available
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    log in... 1. Choose User Options > User Settings. 2. In the Browser Password area, enter information. 3. Click Save. 1. Choose User Options > User Settings. 2. In the Phone PIN area, enter information. 3. Click Save. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager
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    services. For example, use your PIN to log in to Cisco Extension Mobility or Personal Directory on your phone. Use your password to log in to your User Options web pages and Cisco line labels. You can set up other line settings directly on your phone: • Set up call forwarding for your primary phone
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    Change the 1. Choose User Options > Device. voice-message indicator 2. From the Name menu, choose a phone. (lamp) setting per phone to display a steady red light from the handset light strip to indicate a new voice message. 6. Click Save. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified
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    , the default message waiting setting prompts your phone to display a steady red light from the handset light strip to indicate a new voice message. 6. Click Save. Change or create a line text label that appears on your phone screen 1. Choose User Options > Device. 2. From the Name menu, choose
  • Cisco CP-7931G | User Guide - Page 83
    to be sent to your mobile phone. If you want to... Create an access list Then do this after you log in... 1. Choose User Options > Mobility Settings > Access the access list, click Save. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 77
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    do this after you log in... 1. Choose User Options > Mobility Settings > Remote Destinations. 2. Click Add New. 3. Enter the following information: - Name-Enter a name for the mobile (or other) phone. - Destination Number-Enter your mobile phone number. 4. Select your remote destination profile from
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    you log in... 1. Choose User Options > Mobility Settings > phone to ring simultaneously with your desktop phone. - Smart Client Installed-Select to indicate that the remote destination you are setting up is a smartphone. 6. Click Save. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified
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    WebDialer allows you to make calls on your Cisco Unified IP Phone to directory contacts by clicking items in a web browser. Your system administrator must configure this feature for you. If you want to... Use WebDialer with your User Options directory Use WebDialer with another online corporate
  • Cisco CP-7931G | User Guide - Page 87
    Using the User Options Web Pages If you want to... Then... Log out of WebDialer phone number in a WebDialer-enabled online directory. • Disable Auto Close-If selected, the call window does not close automatically after fifteen seconds. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified
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    . Talk to your system administrator or phone support team. First make sure that you are service. Request a shared line. This allows you See Using a Shared Line, page 42. to use one extension for your desk phone and lab phone, for example. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified
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    make video calls using your Cisco Unified IP Phone, your personal computer, and an external video camera. Contact your system administrator for additional assistance and see the Cisco Unified VT Advantage Quick Start Guide and User Guide. Determine the state of a phone line associated with a speed
  • Cisco CP-7931G | User Guide - Page 91
    Troubleshooting Your Phone This section provides troubleshooting information for your Cisco Unified IP Phone. General Troubleshooting This section provides information to help you troubleshoot general problems with your phone. For more information, see your system administrator. Symptom
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    > Status > Call Statistics. Using the Quality Reporting Tool Your system administrator may configure your phone temporarily with the Quality Reporting Tool (QRT) to troubleshoot performance problems. You can press QRT to submit information to your system administrator. Depending on configuration
  • Cisco CP-7931G | User Guide - Page 93
    , including the warranties and license agreements applicable to Cisco software, is available on Cisco.com at this URL: http://www.cisco.com/en/US/docs/general/warranty/English/1Y1DEN__.html Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 87
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    Off-hook) 38 Address Book Synchronization Tool 70 answering calls 23 ASCII label field support 71 audio, quality of 7 authenticated calls 44 Auto Dial 19 AutoAnswer using DND 30 Cisco Extension Mobility 47 Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP
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    Synchronizer 70 Cisco Unified IP Phone troubleshooting 85 web-based services for 67 Cisco Unified Video Advantage 84 Cisco WebDialer 80 39 H handset, using 53 hanging up, options for 24 headset answering calls with 23 hanging up with 24 placing calls with 19 using 53 headset performance, general
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    using from web page 68 using on phone 63 password, changing 73 Personal Address Book 68 Personal Address Book, see PAB Personal Directory using from web page 68 using on phone 63 phone lines Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 91
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    37, 71 description of 37 labels 71 using 20 using BLF with 37 status data, locating 85 subscriptions, for phone services 72 suspicious calls, tracing 46 switching between multiple calls 26 T TABSynch 70 transferring, options for 27 troubleshooting 85 U User Options web pages accessing 67 OL
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    setting for 74 description 65 voice message service 65 volume control for phone ringer 57 for handset, headset or speakerphone 53 W web-based services, configuring 67 WebDialer 80 whisper 14 Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 93
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    Systems International BV Amsterdam, The Netherlands Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and
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Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
Tel:
408 526-4000
800 553-NETS (6387)
Fax:
408 527-0883
Cisco Unified IP Phone 7931G
User Guide for Cisco Unified
Communications Manager 8.5(1)
(SCCP and SIP)