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Cisco CP-7931G User Guide - Page 96

Client Matter Code, see CMC, Forced Authorization Code

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Cisco Unified Communications Manager Address Book Synchronizer 70 Cisco Unified IP Phone troubleshooting 85 web-based services for 67 Cisco Unified Video Advantage 84 Cisco WebDialer 80 Client Matter Code, see CMC CMC 21, 85 conference calls Meet-Me 34 removing participants from 35 security-level for 35 viewing participants for 35 connected 14 corporate directory using from web page 80 using on phone 59, 61 D Details softkey, viewing multiparty calls with 60, 61 device configuration page 67 dialing, options for 19, 20 directory corporate 61 personal 61, 63 using from web page 80 using on phone 61 DND 30 Do Not Disturb 30 E EM 47 encrypted calls 44 ending a call, options for 24 Extension Mobility 47 F FAC 21, 85 Fast Dials 69 configuring from web page 69 using on phone 63 Forced Authorization Code, see FAC forwarding calls, options for 29 G greeting 24 group call pickup 39 H handset, using 53 hanging up, options for 24 headset answering calls with 23 hanging up with 24 placing calls with 19 using 53 headset performance, general 7 hold and switching calls 26 and transferring 27 90 OL-22334-01

Section	Page
Cisco Unified IP Phone 7931G User Guide for Cisco Unified CM 8.5(1) (SCCP and SIP)	1
Contents	3
Getting Started	7
Using this Guide	7
Finding Additional Information	8
Safety and Performance Information	8
Cisco Product Security Overview	9
Accessibility Features	9
Connecting Your Phone	11
An Overview of Your Phone	15
Understanding Buttons and Hardware	15
Understanding Lines and Calls	19
Understanding Line and Call Icons	20
Understanding Phone Screen Features	21
Accessing the Application Menu	23
Accessing the Help System on Your Phone	23
Understanding Feature Availability	23
Understanding SIP vs. SCCP	24
Basic Call Handling	25
Placing a Call-Basic Options	25
Placing a Call-Additional Options	26
Answering a Call	29
Ending a Call	30
Using Hold and Resume	30
Using Mute	31
Switching Between Multiple Calls	32
Switching an In-Progress Call to Another Phone	32
Transferring Calls	33
Sending a Call to a Voice-Message System	34
Forwarding Calls to Another Number	35
Using Do Not Disturb	36
Making Conference Calls	37
Using Conference Features	37
Using Conference	38
Using Join	39
Using Meet-Me	40
Viewing or Removing Conference Participants	41
Placing or Receiving Intercom Calls	41
Advanced Call Handling	43
Speed Dialing	43
Picking Up a Redirected Call on Your Phone	45
Storing and Retrieving Parked Calls	46
Logging Out of Hunt Groups	47
Using a Shared Line	48
Understanding Shared Lines	48
Working with Shared Lines	48
Using BLF to Determine a Line State	49
Making and Receiving Secure Calls	50
Tracing Suspicious Calls	52
Prioritizing Critical Calls	52
Using Cisco Extension Mobility	53
Managing Business Calls Using a Single Phone Number	55
Using a Handset, Headset, and Speakerphone	59
Using a Handset	59
Using a Headset	59
Using a Speakerphone	60
Using AutoAnswer with a Headset or Speakerphone	61
Changing Phone Settings	63
Customizing Rings and Message Indicators	63
Customizing the Phone Screen	64
Using Call Logs and Directories	65
Using Call Logs	65
Directory Dialing	67
Using Corporate Directory on Your Phone	68
Using Personal Directory on Your Phone	69
Accessing Voice Messages	71
Using the User Options Web Pages	73
Accessing Your User Options Web Pages	73
Configuring Features and Services on the Web	74
Using Personal Directory on the Web	74
Using Your Personal Address Book on the Web	74
Configuring Fast Dials on the Web	75
Using the Address Book Synchronization Tool	76
Setting Up Speed Dials on the Web	77
Setting Up Phone Services on the Web	78
Controlling User Settings on the Web	79
Controlling Line Settings on the Web	80
Setting Up Phones and Access Lists for Mobile Connect	83
Using Cisco WebDialer	86
Understanding Additional Configuration Options	89
Troubleshooting Your Phone	91
General Troubleshooting	91
Viewing Phone Administration Data	92
Using the Quality Reporting Tool	92
Cisco One-Year Limited Hardware Warranty Terms	93