Cisco CP-7931G User Guide - Page 46

Storing and Retrieving Parked Calls

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• Depending on how your phone is configured, you may receive an audio and/or visual alert about a call to your pickup group. • If you use the BLF Pickup feature on your phone, see Using BLF to Determine a Line State, page 43. Storing and Retrieving Parked Calls You can park a call when you want to store the call so that you or someone else can retrieve it from another phone in the Cisco Unified Communications Manager (Unified CM) system (for example, a phone at a coworker's desk or in a conference room). You can park a call by using these methods: • Call Park-Use the Park softkey to store the call. Your phone displays the call park number where the system stored your call. You must record this number and then use the same number to retrieve the call. • Directed Call Park-Press the Transfer softkey during a call. To store the call, dial the Directed Call Park number and press Transfer again. • Assisted Directed Call Park-Use the Assisted Directed Call Park button displaying an idle line status indicator. To retrieve the call from any other Cisco Unified IP Phone in your network, press the flashing Assisted Direct Call Park button. • If you want to... Then... Store an active call using Call Park 1. During a call, press Park. (You may need to press the more softkey to see Park.) 2. Note the call park number displayed on your phone screen. 3. Hang up. Retrieve a parked call Enter the call park number from any Cisco Unified IP Phone in your network to connect to the call. Direct and store an active call at a directed call park number 1. During a call, press . 2. Dial the directed call park number. 3. Press Transfer again to finish storing the call. Retrieve a parked call from a directed call park number From any Cisco Unified IP Phone in your network, enter the park retrieval prefix and dial the directed call park number. Or after entering the park retrieval prefix, press the (flashing) ( ) to connect to the call. 40 OL-22334-01

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40
OL-22334-01
•
Depending on how your phone is configured, you may receive an audio and/or visual alert about
a call to your pickup group.
•
If you use the BLF Pickup feature on your phone, see
Using BLF to Determine a Line State,
page 43
.
Storing and Retrieving Parked Calls
You can park a call when you want to store the call so that you or someone else can retrieve it from
another phone in the Cisco Unified Communications Manager (Unified CM) system (for example, a
phone at a coworker’s desk or in a conference room). You can park a call by using these methods:
•
Call Park—Use the
Park
softkey to store the call. Your phone displays the call park number where
the system stored your call. You must record this number and then use the same number to retrieve
the call.
•
Directed Call Park—Press the
Transfer
softkey during a call. To store the call, dial the Directed
Call Park number and press
Transfer
again.
•
Assisted Directed Call Park—Use the
Assisted Directed Call Park
button displaying an idle line
status indicator. To retrieve the call from any other Cisco Unified IP Phone in your network, press
the flashing Assisted Direct Call Park
button.
•
If you want to...
Then...
Store an active call
using Call Park
1.
During a call, press
Park
. (You may need to press the
more
softkey to
see
Park
.)
2.
Note the call park number displayed on your phone screen.
3.
Hang up.
Retrieve a parked call
Enter the call park number from any Cisco Unified IP Phone in your
network to connect to the call.
Direct and store an
active call at a directed
call park number
1.
During a call, press
.
2.
Dial the directed call park number.
3.
Press
Transfer
again to finish storing the call.
Retrieve a parked call
from a directed call
park number
From any Cisco Unified IP Phone in your network, enter the park retrieval
prefix and dial the directed call park number. Or after entering the park
retrieval prefix, press the
(flashing) (
)
to connect to the call.