Cisco CP-7931G User Guide - Page 45
Picking Up a Redirected Call on Your Phone
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Advanced Call Handling Picking Up a Redirected Call on Your Phone Call PickUp allows you to answer a call that is ringing on a coworker's phone by redirecting the call to your phone. You might use Call PickUp if you share call-handling tasks with coworkers. If you want to... Answer a call that is ringing on another extension within your call pickup group Answer a call that is ringing on another extension outside of your call pickup group Answer a call that is ringing on another extension in your group or in an associated group Answer a call that is ringing on a particular extension (line number) Then... 1. Press the PickUp softkey or button. (You may have to go off-hook to display the softkey.) If your phone supports auto-pickup, you are now connected to the call. 2. If the call rings, press Answer to connect to the call. 1. Press the GPickUp softkey or the Group PickUp button. (You may have to go off-hook to display the softkey.) 2. Enter the group pickup number. If your phone supports auto-pickup, you are now connected to the call. 3. If the call rings, press Answer to connect to the call. 1. Press the OPickUp softkey or the Other PickUp button. (You may have to go off-hook to display the softkey.) If your phone supports auto-pickup, you are now connected to the call. 2. If the call rings, press Answer to connect to the call. 1. Press the GPickUp softkey or the Group PickUp button. (You may have to go off-hook to display the softkey.) 2. Enter the line number with the call that you want to pick up. For example, if the call that you want to pick up is ringing on line 12345, enter 12345. 3. If your phone supports auto-pickup, you are now connected to the call. 4. If the call rings, press Answer to connect to the call. Tips • If multiple calls are available for pick up, your phone picks up the oldest call first (the call that has been ringing for the longest time). • If you press GPickUp or Group PickUp and enter a line number, your phone picks up the ringing call on that particular line (if available). • If you have multiple lines and want to pick up the call on a non-primary line, first press for the desired line and then press a Call PickUp softkey or button. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 39