Cisco CP-7931G User Guide - Page 53
Using Cisco Extension Mobility
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Advanced Call Handling Want to view priority level of a call Hear a continuous tone interrupting your call Look for an MLPP icon on your phone screen: Priority call Medium priority (immediate) call High priority (flash) call Highest priority (flash override) or Executive Override call Higher priority calls are displayed at the top of your call list. If you do not see an MLPP icon, the priority level of the call is normal (routine). You or the other party are receiving a call that must preempt the current call. Hang up immediately to allow the higher priority call to ring through. Tips • When you make or receive an MLPP-enabled call, you will hear special ring tones and call waiting tones that differ from the standard tones. • Multilevel Precedence and Preemption (MLPP) overrides the Do Not Disturb (DND) feature. • If you enter an invalid MLPP access number, a verbal announcement will alert you of the error. • An MLPP-enabled call retains its priority and preemptive status when you: - Put the call on hold - Transfer the call - Add the call to a three-way conference - Answer the call using PickUp Using Cisco Extension Mobility Cisco Extension Mobility (EM) allows you to configure a Cisco Unified IP Phone as your own temporarily. Once you log in to EM, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings. Your system administrator must configure EM for you. The Extension Mobility Change PIN feature allows you to change your PIN from your Cisco Unified IP Phone. Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 47