Compaq Deskpro 2000 Compaq Deskpro 2000 Series of Personal Computers Pentium P - Page 235

Diskette Drive Test Error Codes, Parallel Printer Test Error Codes

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Table E-5 Parallel Printer Test Error Codes Error Code Description Recommended Action 0401-xx 0402-xx 0403-xx Printer failed or not connected. The following steps apply to 0401-xx through 0403-xx: Printer port test failed. 1. Connect the printer. Printer pattern test failed. 2. Check power to the printer. 3. Install the loop-back connector and retest. 4. Replace system board and retest. Table E-6 Diskette Drive Test Error Codes Error Code Description Recommended Action 0600-xx 0601-xx 0602-xx 0603-xx 0604-xx Diskette ID drive types test failed. Diskette format failed. Diskette read test failed. Diskette write, read, compare test failed. Diskette random seek test failed. The following steps apply to error codes 0600-xx through 0610xx: 1. Replace the diskette media and retest. 2. Check and/or replace the diskette power and signal cables and retest. 3. Replace the diskette drive and retest. 4. Replace the system board and retest. 0605-xx Diskette ID media test failed. 0606-xx Diskette speed test failed. 0610-xx Diskette change line test failed. Table E-7 Serial Test Error Codes Error Code Description Recommended Action 1101-xx Serial port test failed. 1. Run Computer Setup or Windows NT or Windows 95 utilities. 2. Replace the system board and retest. Table E-8 Modem Communications Test Error Codes Error Code Description Recommended Action 1201-xx 1203-xx 1204-xx 1205-xx 1210-xx Modem internal test failed. Modem external termination test failed. Modem auto originate test failed. Modem auto answer test failed. Modem direct connect test failed. The following steps apply to error codes 1201-xx through 1210xx: 1. Disconnect from the phone line and retest. 2. Check the phone number. 3. Check the modem line. 4. Replace the modem and retest. E-4 Diagnostic Error Codes

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E
-4
Diagnostic Error Codes
Table E-5
Parallel Printer Test Error Codes
Error Code
Description
Recommended Action
0401-xx
Printer failed or not connected.
The following steps apply to 0401-xx through 0403-xx:
0402-xx
Printer port test failed.
1. Connect the printer.
0403-xx
Printer pattern test failed.
2. Check power to the printer.
3. Install the loop-back connector and retest.
4. Replace system board and retest.
Table E-6
Diskette Drive Test Error Codes
Error
Code
Description
Recommended Action
0600-xx
Diskette ID drive types test failed.
The following steps apply to error codes 0600-xx through 0610-
xx:
0601-xx
Diskette format failed.
1. Replace the diskette media and retest.
0602-xx
Diskette read test failed.
2. Check and/or replace the diskette power and signal cables and
retest.
0603-xx
Diskette write, read, compare test failed.
3. Replace the diskette drive and retest.
0604-xx
Diskette random seek test failed.
4. Replace the system board and retest.
0605-xx
Diskette ID media test failed.
0606-xx
Diskette speed test failed.
0610-xx
Diskette change line test failed.
Table E-7
Serial Test Error Codes
Error
Code
Description
Recommended Action
1101-xx
Serial port test failed.
1. Run Computer Setup or Windows NT or Windows 95 utilities.
2. Replace the system board and retest.
Table E-8
Modem Communications Test Error Codes
Error
Code
Description
Recommended Action
1201-xx
Modem internal test failed.
The following steps apply to error codes 1201-xx through 1210-
xx:
1203-xx
Modem external termination test failed.
1. Disconnect from the phone line and retest.
1204-xx
Modem auto originate test failed.
2. Check the phone number.
1205-xx
Modem auto answer test failed.
3. Check the modem line.
1210-xx
Modem direct connect test failed.
4. Replace the modem and retest.