Compaq Deskpro 2000 Compaq Deskpro 2000 Series of Personal Computers Pentium P - Page 253

CD-ROM Drive Problems This section identifies some quick checks for CD-ROM drive-related problems. Problem Cannot read compact disc. System will not boot from CD-ROM drive. Cannot eject compact disc. CD-ROM device is not detected; driver is not loaded. Table G-8 CD-ROM Drive Problems Possible Solution 1. CD is not properly seated in the drive. Eject the CD, correctly seat it in the drive, then reload. 2. CD has been loaded upside down. Eject the CD, turn it over, then reload. 1. The CD-ROM boot is not enabled through the Computer Setup utility. Run the Computer Setup utility and set the drive priorities. 2. Ensure that drive cabling and jumpers are set correctly. To boot a SCSI drive, the drive ID number must be set to 0. Turn off the computer and reboot. Push the eject button once the system has booted. If this fails, call an authorized service technician to remove the CD from the drive. CD-ROM drive is not connected properly. Open the computer and check to see that the drive cable is connected properly. G-8 Troubleshooting Without Diagnostics