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Compaq Deskpro 2000 Compaq Deskpro 2000 Series of Personal Computers Pentium P - Page 3

NOTICE, Maintenance and Service Guide - pentium ii

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Notice The information in this guide is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. © 1997 Compaq Computer Corporation. All rights reserved. Printed in the U.S.A. Compaq, Deskpro Registered U. S. Patent and Trademark Office. Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Maintenance and Service Guide Compaq Deskpro 2000 Series of Personal Computers Pentium Processor with MMX Technology and Pentium II Processor Second Edition (September 1997) Part Number 278785-002 Spare Part Number 278041-001 Compaq Computer Corporation

Section	Page
NOTICE	3
CONTENTS	5
PRODUCT DESCRIPTION	13
1.1 Compaq Deskpro 2000 Series of Personal Computer Models	14
1.2 Features	15
1.3 System Design	17
1.4 Desktop Computer Features	26
1.5 Minitower Computer Features	29
1.6 Enhanced Keyboard	34
1.7 Options	36
COMPAQ UTILITIES	39
2.1 Getting Ready	39
2.2 Computer Setup	41
2.3 Computer Checkup (TEST)	48
2.4 View System Information (INSPECT)	49
2.5 Create a Diagnostics Diskette	50
2.6 Managing the Diagnostics Partition	50
2.7 Exiting the Compaq Utilities Menu	51
2.8 Compaq Enhanced Insight Personal Edition (Diagnostics for Windows)	51
2.9 Power-On Self-Test (POST)	51
2.10 ROMPaq	52
2.11 Compaq Intelligent Manageability	53
ILLUSTRATED PARTS CATALOG	66
3.1 System Unit	67
3.2 Mass Storage Devices	71
3.3 Cables	73
3.4 Standard and Optional Boards	75
3.5 Keyboards	79
3.6 Monitors	81
3.7 Miscellaneous Hardware Kit	84
3.8 Miscellaneous Plastics Kit	85
3.9 Miscellaneous Parts	87
3.10 Shipping Boxes	89
REMOVAL AND REPLACEMENT PRELIMINARIES	94
4.1 Electrostatic Discharge Information	94
4.2 Routine Care	97
4.3 Service Considerations	99
REMOVAL AND REPLACEMENT PROCEDURES - DESKTOP	101
5.1 Serial Number	101
5.2 Disassembly Sequence Chart	102
5.3 Preparation for Disassembly	103
5.4 Feet	104
5.5 Cable Lock	105
5.6 System Unit Cover	106
5.7 Speaker	107
5.8 Expansion Board	109
5.9 System Board Components	112
5.10 Riser Board	118
5.11 Riser Brace	119
5.12 Expansion Board Guide	120
5.13 Replacement Battery	121
5.14 Front Bezel Assembly	123
5.15 Power Supply Assembly	127
5.16 Mass Storage Devices	130
5.17 Drive Cage	137
5.18 LED Cable	138
5.19 System Board	140
REMOVAL AND REPLACEMENT PROCEDURES - MINITOWER	143
6.1 Serial Number	143
6.2 Disassembly Sequence Chart	144
6.3 Preparation for Disassembly	145
6.4 Feet	145
6.5 Cable Lock	146
6.6 Exposing the Chassis	147
6.7 Riser Brace	149
6.8 Expansion Board	150
6.9 Expansion Board Guide	152
6.10 Riser Board	153
6.11 Speaker	154
6.12 System Board Components	155
6.13 System Board	161
6.14 Replacement Battery	164
6.15 ISA Option Board Retainer	166
6.16 Front Bezel Assembly	167
6.17 Power Supply Assembly	171
6.18 LED Cable	174
6.19 Mass Storage Devices	176
JUMPER AND SWITCH INFORMATION	184
7.1 System Board Switches	185
7.2 System Board Jumpers	189
7.3 Hard Drives	193
7.4 CD-ROM Drive Jumper Settings	201
7.5 Optional PD-CD Drives	201
7.6 Diskette Drive	202
SPECIFICATIONS	203
8.1 System	203
8.2 Drives	209
8.3 Audio System	216
8.4 Keyboard	216
8.5 Mouse	217
8.6 Supported Graphics Resolutions	217
CONNECTOR PIN ASSIGNMENTS	219
POWER CORD SET REQUIREMENTS	225
HARD DRIVES	227
DIAGNOSTIC ERROR CODES	232
POST ERROR MESSAGES	243
TROUBLESHOOTING WITHOUT DIAGNOSTICS	246
INTEL 440LX CHIPSET MEMORY LIMITATIONS	258

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Notice

The information in this guide is subject to change without notice.

COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR

EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL

OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING,

PERFORMANCE, OR USE OF THIS MATERIAL.

This guide contains information protected by copyright. No part of this guide may be photocopied

or reproduced in any form without prior written consent from Compaq Computer Corporation.

1997 Compaq Computer Corporation.

Compaq, Deskpro

Registered U. S. Patent and Trademark Office.

Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.

The software described in this guide is furnished under a license agreement or nondisclosure

agreement. The software may be used or copied only in accordance with the terms of the

agreement.

Product names mentioned herein may be trademarks and/or registered trademarks of their

respective companies.

Maintenance and Service Guide

Compaq Deskpro 2000 Series of Personal Computers

Pentium Processor with MMX Technology

and Pentium II Processor

Second Edition (September 1997)

Part Number 278785-002

Spare Part Number 278041-001

Compaq Computer Corporation