Dell Inspiron 8200 Owner's Manual - Page 79

Modem and Internet Connection Problems - network controller driver

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VERIFY THAT WINDOWS® RECOGNIZES THE PRINTER 1 Click the Start button. 2 Click Control Panel. 3 Click Printers and Other Hardware. 4 Click View installed printers or fax printers. If the printer model is listed, right-click the printer icon. 5 Click Properties, and then click the Ports tab. Ensure that the Print to the following port(s): setting is LPT1 (Printer Port). RE I N S T A L L T H E P R I NT E R D R I V E R - See "Reinstalling Drivers" on page 93. Modem and Internet Connection Problems NOTICE: Connect the modem to an analog telephone wall jack only. Connecting the modem to a digital telephone network damages the modem. NOTICE: Modem and network connectors look similar. Do not plug a telephone line into the network connector. C H E C K T H E T E L E PH O NE W A L L J A C K - Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone. Ensure that you have touchtone telephone service. Try connecting the modem to a different telephone wall jack. Slow connection speeds can be caused by telephone noise as well as by telephone line or network conditions. Contact your telephone company or network administrator for more information. CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK - If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and use the telephone line to connect the modem directly to the telephone wall jack. CH EC K T H E CON N EC T I ON - Verify that the telephone line is connected to the modem. HINT: If you can connect to your Internet service provider (ISP), your modem is functioning properly. If you are sure that your modem is working properly and you still experience problems, contact your ISP. S olving Pr oblems 79

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Solving Problems
79
Modem and Internet Connection
Problems
NOTICE:
Connect the modem to an analog telephone wall jack only.
Connecting the modem to a digital telephone network damages the modem.
NOTICE:
Modem and network connectors look similar. Do not plug a
telephone line into the network connector.
HINT:
If you can connect
to your Internet service
provider (ISP), your
modem is functioning
properly. If you are sure
that your modem is
working properly and you
still experience problems,
contact your ISP.
V
ERIFY
THAT
W
INDOWS
®
RECOGNIZES
THE
PRINTER
1
Click the
Start
button.
2
Click
Control Panel
.
3
Click
Printers and Other Hardware
.
4
Click
View installed printers or fax printers
. If the printer model is listed,
right-click the printer icon.
5
Click
Properties
, and then click the
Ports
tab. Ensure that the
Print to the
following port(s):
setting is
LPT1 (Printer Port)
.
R
EINSTALL
THE
PRINTER
DRIVER
—
See "Reinstalling Drivers" on page 93.
C
HECK
THE
TELEPHONE
WALL
JACK
—
Disconnect the telephone line
from the modem and connect it to a telephone. Listen for a dial tone. Ensure
that you have touchtone telephone service. Try connecting the modem to a
different telephone wall jack.
Slow connection speeds can be caused by telephone noise as well as by telephone
line or network conditions. Contact your telephone company or network
administrator for more information.
C
ONNECT
THE
MODEM
DIRECTLY
TO
THE
TELEPHONE
WALL
JACK
—
If you have other telephone devices sharing the line, such as an answering
machine, fax machine, surge protector, or line splitter, then bypass them and use
the telephone line to connect the modem directly to the telephone wall jack.
C
HECK
THE
CONNECTION
—
Verify that the telephone line is connected to
the
modem.