Dell Inspiron 8200 Owner's Manual - Page 90

90

Solving Problems

www.dell.com | support.dell.com

E-Mail Problems

Resolving Other Technical Problems

If Your Computer Gets Wet

CAUTION: Perform this procedure only after you are certain that

it is safe to do so. If the computer is connected to an electrical

outlet, Dell recommends that you turn off AC power at the circuit

breaker before attempting to remove the power cables from the

electrical outlet. Use the utmost caution when removing wet

cables from a live power source.

1

Turn off the computer (see page 42), disconnect the AC adapter from

the computer, and then disconnect the AC adapter from the electrical

outlet.

2

Turn off any attached external devices, and disconnect them from

their power sources and then from the computer.

3

Ground yourself by touching one of the metal connectors on the back

of the computer.

4

Remove the module bay device (see page 42) and any installed PC

Cards, and put them in a safe place to dry.

E

NSURE

THAT

YOU

ARE

CONNECTED

TO

THE

I

NTERNET

—

With the

Outlook Express e-mail program open, click

File

. If

Work Offline

has a check

mark next to it, click the check mark to remove it and connect to the Internet.

G

O

TO

THE

D

ELL

S

UPPORT

WEBSITE

—

Go to

support.dell.com

for help

with general usage, installation, and troubleshooting questions.

E-

MAIL

D

ELL

—

Go to

support.dell.com

and then click

E-Mail Dell

in the

Communicate

list. Send an e-mail message to Dell about your problem; you can

expect to receive an e-mail message from Dell within hours.

C

ONTACT

D

ELL

—

If you cannot solve your problem using the Dell™ support

website or e-mail service, contact Dell for technical assistance (see page 124).

Section	Page
1 Setting Up and Using Your Computer	3
2 Solving Problems	5
3 Adding and Replacing Parts	7
4 Appendix	7
Index 157	8
CAUTION: Safety Instructions	9
When Using Your Computer	13
Setting Up and Using Your Computer	19
A Tour of Your Computer	20
Setting Up a Printer	34
Transferring Information to a NewComputer With Microsoft® Windows® XP	36
Setting Up a Home and Office Network With WindowsXP	37
Connecting to the Internet	37
Copying CDs	39
Turning Off the Computer	42
About the Module Bay	42
Swapping Devices While the Computer Is Turned Off	42
Swapping Devices While the Computer Is Running	44
Using the Keyboard and Touch Pad	44
Enabling the Infrared Sensor	51
Connecting a Television to the Computer	52
Setting Up the Dolby Headphone	64
Setting Up the Docking Device to Connect to a Network	65
Power Protection Devices	65
Solving Problems	69
Finding Solutions	70
Accessing Help	72
Power Problems	72
Start-Up Error Messages	74
Video and Display Problems	75
Sound and Speaker Problems	77
Printer Problems	78
Modem and Internet Connection Problems	79
Scanner Problems	80
Touch Pad or Mouse Problems	81
External Keyboard Problems	82
Unexpected Characters	82
Drive Problems	83
PC Card Problems	86
Network Problems	87
Error Messages	87
General Program Problems	89
E-Mail Problems	90
Resolving Other Technical Problems	90
If Your Computer Gets Wet	90
If You Drop or Damage Your Computer	91
Drivers	92
Resolving Software and Hardware Incompatibilities	95
Using Microsoft® Windows® XP System Restore	96
Reinstalling Microsoft® Windows® XP	99
Adding and Replacing Parts	103
Replacing the Palm Rests	104
Adding Memory	105
Replacing the Hard Drive	108
Appendix	111
Specifications	112
System Setup Overview	119
Dell Technical Support Policy (U.S.Only)	121
Returning Items for Warranty Repair or Credit	123
Contacting Dell	124
Regulatory Notices	140

Dell Inspiron 8200 Owner's Manual - Page 90

E-Mail Problems, Resolving Other Technical Problems, If Your Computer Gets Wet

Page 90 highlights