Dell Inspiron 8200 Owner's Manual - Page 89
General Program Problems
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General Program Problems A program crashes S E E T H E S O F T W A R E D O C UM E NT A T I O N - Many software manufacturers maintain websites with information that may help you solve the problem. Ensure that you properly installed and configured the program. Reinstall the program if necessary. A program stops responding END THE PROGRAM 1 Simultaneously press . 2 Click the Applications tab, and then select the program that is no longer responding. 3 Click the End Task button. A solid blue screen appears TU R N T H E C O MP U T E R O F F - If the computer does not respond to a keystroke or a proper shutdown (see page 42), press the power button until the computer turns off. Press the power button again to restart the computer. The solid blue screen appears because you were not able to perform a proper Windows® shutdown. ScanDisk automatically runs during the start-up process. Follow the instructions on the screen. Error messages appear RE V I E W " E R R O R M E S S A G E S " - Look up the message and take the appropriate action. See page 87 and the software documentation. HINT: Software usually includes installation instructions in its documentation or on a floppy disk or CD. S olving Pr oblems 89