Dell PowerEdge R7525 EMC Installation and Service Manual - Page 200

Getting help, Recycling or End-of-Life service information, Contacting Dell, Accessing system

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10 Getting help Topics: • Recycling or End-of-Life service information • Contacting Dell • Accessing system information by using QRL • Receiving automated support with SupportAssist Recycling or End-of-Life service information Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components, visit www.dell.com/recyclingworldwide and select the relevant country. Contacting Dell Dell provides online and telephone based support and service options. If you do not have an active internet connection, you can find Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical assistance, or customer service issues: Steps 1. Go to www.dell.com/support/home 2. Select your country from the drop-down menu on the lower right corner of the page. 3. For customized support: a. Enter the system Service Tag in the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword field. b. Click Submit. The support page that lists the various support categories is displayed. 4. For general support: a. Select your product category. b. Select your product segment. c. Select your product. The support page that lists the various support categories is displayed. 5. For contact details of Dell Global Technical Support: a. Click Global Technical Support b. The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team. Accessing system information by using QRL You can use the Quick Resource Locator (QRL) located on the information tag in the of the R7525 system, to access information about Dell EMC PowerEdge R7525. Prerequisites Ensure that your smartphone or tablet has the QR code scanner installed. The QRL includes the following information about your system: • How-to videos • Reference materials, including the Installation and Service Manual, and mechanical overview • The system service tag to quickly access the specific hardware configuration and warranty information • A direct link to Dell to contact technical assistance and sales teams 200 Getting help

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Getting help
Topics:
•
Recycling or End-of-Life service information
•
Contacting Dell
•
Accessing system information by using QRL
•
Receiving automated support with SupportAssist
Recycling or End-of-Life service information
Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components, visit
www.dell.com/recyclingworldwide
and select the relevant country.
Contacting Dell
Dell provides online and telephone based support and service options. If you do not have an active internet connection, you can find Dell
contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the
country and product, and some services may not be available in your area. To contact Dell for sales, technical assistance, or customer
service issues:
Steps
1.
Go to
www.dell.com/support/home
2.
Select your country from the drop-down menu on the lower right corner of the page.
3.
For customized support:
a.
Enter the system Service Tag in the
Enter a Service Tag, Serial Number, Service Request, Model, or Keyword
field.
b.
Click
Submit
.
The support page that lists the various support categories is displayed.
4.
For general support:
a.
Select your product category.
b.
Select your product segment.
c.
Select your product.
The support page that lists the various support categories is displayed.
5.
For contact details of Dell Global Technical Support:
a.
Click
Global Technical Support
b.
The
Contact Technical Support
page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team.
Accessing system information by using QRL
You can use the Quick Resource Locator (QRL) located on the information tag in the of the R7525 system, to access information about
Dell EMC PowerEdge R7525.
Prerequisites
Ensure that your smartphone or tablet has the QR code scanner installed.
The QRL includes the following information about your system:
•
How-to videos
•
Reference materials, including the Installation and Service Manual, and mechanical overview
•
The system service tag to quickly access the specific hardware configuration and warranty information
•
A direct link to Dell to contact technical assistance and sales teams
10
200
Getting help