Epson 12000XL Users Guide - Page 68

Where to Get Help, Help for Users in the U.S. and Canada

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User's Guide Where to Get Help Where to Get Help Help for Users in the U.S. and Canada If you need to contact Epson for technical support services, use the following support options. Internet Support Visit www.epson.com/support (U.S.), www.epson.ca/support (Canada), or www.epson.com.jm/support (Caribbean) for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative Before you call Epson for support, please have the following information ready: ❏ Product name ❏ Product serial number (located on a label on the product) ❏ Proof of purchase (such as a store receipt) and date of purchase ❏ Computer configuration ❏ Description of the problem Then call: ❏ U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday ❏ Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Note: For help using any other software on your system, see the documentation for that software for technical support. Purchase Supplies and Accessories You can purchase genuine Epson accessories at www.epson.com (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). 68

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Where to Get Help
Help for Users in the U.S. and Canada
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit www.epson.com/support (U.S.)
,
www.epson.ca/support (Canada)
, or www.epson.com.jm/support (Caribbean)
for solutions to common problems. You
can download drivers and documentation, get FAQs and troubleshooting
advice, or e-mail Epson with your
questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
❏
Product name
❏
Product serial number (located on a label on the product)
❏
Proof of purchase (such as a store receipt) and date of purchase
❏
Computer configuration
❏
Description of the problem
°en call:
❏
U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time,
Saturday
❏
Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time,
Saturday
Days and hours of support are subject to change without notice. Toll or long distance charges may apply.
Note:
For help using any other soſtware on your system, see the documentation for that soſtware for technical support.
Purchase Supplies and Accessories
You can purchase genuine Epson accessories at www.epson.com (U.S. sales) or www.epson.ca (Canadian sales).
You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON
(800-463-7766).
User's Guide
Where to Get Help
68