Epson ActionPrinter 4000 User Manual - Page 180

Printing Problem The printer does not print (continued). The printer sounds like it is printing, but nothing is printed. The printer makes a strange noise, the buzzer sounds several times, and the printer stops abruptly. The ON LINE light is flickering but the printer does not print, or it stops printing abruptly. The print is faint or uneven. Printed characters have parts missing at the bottom as shown here. ABCD Solution The ribbon cartridge may not be installed properly. Turn off the printer, reinstall the ribbon cartridge, and take up any slack in the ribbon. The ribbon may be worn. Replace the ribbon cartridge. See Chapter 6. This indicates an error in printer operation. Turn off the printer, check for paper jams or other problems, then turn the printer back on. If the printer still does not print correctly, call the Epson Consumer Information Center at 1-800922-8911 to find out where to have the printer repaired. The print head is overheated. Wait a few minutes; the printer resumes printing automatically when the print head cools. The ribbon cartridge may not be installed properly. Remove the ribbon cartridge and reinstall it. Make sure the cartridge hooks are inserted securely into the printer. See Chapter 1. 7-6 Troubleshooting