Epson ActionPrinter 4000 User Manual - Page 192

Paper Handling Problem Continuous paper does not feed properly (continued). The paper feed is crooked or the paper jams. Solution The paper supply may be obstructed by a cable or some other object. Make sure that the paper feeds smoothly into the printer. See Chapter 2. Your supply of continuous paper may be too far from the printer. Position your paper supply within 3 feet (1 meter) of the printer. See Chapter 2. The paper may be caught on the edge guides. When using continuous paper, make sure that the paper guide is lowered to the horizontal position and that the edge guides are positioned as far apart as possible. See Chapter 2. The holes on the sides of the paper may not be aligned with each other. Reposition the paper on the tractor pins. See Chapter 2. The sprocket units are incorrectly positioned for the paper width. Move the right sprocket unit to remove any slack across the width of the paper. See Chapter 2. The position of your paper supply may be preventing it from feeding straight. See Chapter 2. 7-18 Troubleshooting