Epson ActionPrinter 4000 User Manual - Page 198

Options Problem Using the cut sheet feeder, the paper does not feed properly. The LOAD/EJECT button is pressed, but the platen does not move and the paper does not feed. After a print command is sent from the computer, the platen does not move and the paper does not feed. Solution You may be pressing the LOAD/EJECT button while the printer is on line. Always put the printer off line before feeding the paper. Paper feeds automatically when the cut sheet feeder receives a print command from the computer (only while the printer is on line). The printer may be off line. Press the ON LINE button to put the printer on line. The cut sheet feeder mode may be off. Set DIP switch 1-8 to on. If your program allows you to use control codes, use ESC EM 4 to set the cut sheet feeder mode. The printer must be ready with no paper out condition to receive this command. Send the command with continuous paper loaded and with the paper select lever in the continuous position. 7-24 Troubleshooting