Epson ActionPrinter 4000 User Manual - Page 196

Paper Handling Problem Switching between single sheets and continuous paper cannot be performed properly (continued). The paper release lever is correctly set for continuous paper, but when the LOAD/EJECT button is pressed, the platen rotates backward and the paper comes off the sprockets. When the LOAD/EJECT button is pressed to load a single sheet from the sheet guide, the platen rotates in reverse, the single sheet does not load, and the continuous paper comes off the sprockets. Solution A single sheet may be in the paper guide, causing the continuous paper to back out and to come off the sprockets. When using continuous paper, always make sure to remove any single sheets remaining in the paper guide. The paper release lever may not be in the proper position. Push the lever back to the single-sheet position. 7-22 Troubleshooting