HP 4700n HP Color LaserJet 4700 - User Guide - Page 251
Printer response problems, Control panel display is blank, Printer does not print, Table 8-11
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Printer response problems Control panel display is blank Table 8-11 No display message Cause and solution Cause Solution The printer's on/off button is in the standby position. Verify that the printer is on. Fans might run while the printer is in standby mode (off). The printer's memory DIMMs are defective or installed incorrectly. Verify that the printer's memory DIMMs are correctly installed and are not defective. The power cord is not firmly plugged into both the printer and Turn off the printer and then disconnect and reconnect the the power receptacle. power cord. Turn the printer back on. The line voltage is incorrect for the printer power configuration. Connect the printer to a proper voltage source, as specified on the Power Rating Label on the back of the printer. The power cord is damaged or excessively worn. Replace the power cord. The power source receptacle is not working correctly. Connect the printer to a different power receptacle. Printer does not print Table 8-12 Printer is on, but nothing prints Cause and solution Cause Solution The printer's Ready indicator light is not lit. Press Stop to return the printer to the Ready state. The top cover is not closed properly. Close the top cover firmly. The Data indicator light is flashing. The printer is probably still receiving data. Wait for the Data indicator to stop flashing. REPLACE CARTRIDGE appears on the printer Replace the print cartridge specified on the printer display. display. A printer message other than Ready appears on the printer See Control panel messages. control panel. The output bin is full. Remove some or all of the media in the output bin. The stapler cartridge is empty and the printer is configured to Replace the stapler cartridge. stop printing when the cartridge is empty. The parallel port might have a DOS timeout error. Add a MODE command to the AUTOEXEC.BAT file. See the DOS manual for additional information. The PS (PostScript Emulation) personality is not selected. Select PS or AUTO for the printer language. For more information, see Changing printer control panel configuration settings. The correct driver is not selected in the software application or Select the driver for PostScript Emulation for this printer in the printer driver. software application or printer driver. For more information, see Printer drivers or Printer drivers for Macintosh computers. ENWW Printer response problems 235