HP 4700n HP Color LaserJet 4700 - User Guide - Page 260

Table 8-26 Problems with Mac OS 9.x (continued) A print job was not sent to the printer that you wanted. Cause The interface cable might be defective or of poor quality. Solution Ethernet hub, try connecting directly to the computer or use a different port. Replace the interface cable. Make sure to use a high-quality cable. You cannot use the computer while the printer is printing. Cause Background Printing has not been selected. Solution For LaserWriter 8.6 and later: Turn on background printing by selecting Print Desktop on the File menu and then clicking Background Printing in the pop-up menu. An encapsulated PostScript (EPS) file does not print with the correct fonts. Cause Solution This problem occurs with some programs. ● Send the file in ASCII format instead of binary encoding. ● Try downloading the fonts that are contained in the EPS file to the printer before printing. Your document is not printing with New York, Geneva, or Monaco fonts. Cause Solution The printer might be substituting fonts. Click Options in the Page Setup dialog box to clear substituted fonts. You are unable to print from a third-party USB card. Cause Solution This error occurs when the software for USB printers is not installed. When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The most current version of this software is available from the Apple Web site. 244 Chapter 8 Problem solving ENWW