HP DL120 ProLiant DL120 Generation 5 Server Maintenance and Service Guide - Page 86

Error code, Error message, Corrective action/description

Page 86 highlights

Error code 0200 0210 0211 0212 0213 0220 0230 0231 0232 0250 0251 0260 0270 Error message Corrective action/description Failure Fixed Disk Fixed disk is not working or was not configured properly. 1 Run Setup and check if the fixed-disk type is correctly identified. 2 Check to see if the fixed disk is attached properly. Stuck key Stuck key on keyboard. 1 Locate the stuck key on your keyboard and release it. 2 Reboot the server. Keyboard error Keyboard not working. Verify that the keyboard cable is securely connected to the keyboard port (not the mouse port) on the rear panel of the server. If the problem persists, replace the keyboard or contact your HP Customer Support provider. Keyboard Controller Failed Keyboard controller failed test. Keyboard locked - Unlock key switch Keyboard error. Replace the keyboard. Monitor type does not match CMOS Run SETUP The attached monitor cannot be correctly identified by Setup. Run Setup and check if the monitor type is correctly identified. Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn One or more defective memory module. 1 Remove all installed DIMMs. 2 Reinstall the DIMMs one by one to identify the defective module. 3 Replace the defective DIMM with a new one. System battery is dead - Replace and run SETUP The CMOS clock battery indicator shows the system battery is dead. 1 Replace the system battery following the procedures on page 59. 2 Run Setup to reconfigure the system. System CMOS checksum bad Default configuration used The settings in the Setup Utility have been corrupted or modified incorrectly, perhaps by an application program that changes data stored in CMOS. Access Setup, and then either load the system default values or enter your own custom values. If the error persists, check the system battery or contact your HP Customer Support provider. System timer error The timer test failed. Requires repair of the system board. Real time clock error Real-Time Clock (RTC) fails BIOS hardware test. May require board repair. Diagnostic tools 86

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Diagnostic tools 86
Error code
Error message
Corrective action/description
0200
Failure Fixed Disk
Fixed disk is not working or was not configured
properly.
1
Run Setup and check if the fixed-disk type is
correctly identified.
2
Check to see if the fixed disk is attached properly.
0210
Stuck key
Stuck key on keyboard.
1
Locate the stuck key on your keyboard and release
it.
2
Reboot the server.
0211
Keyboard error
Keyboard not working.
Verify that the keyboard cable is securely
connected to the keyboard port (not the mouse
port) on the rear panel of the server.
If the problem persists, replace the keyboard or
contact your HP Customer Support provider.
0212
Keyboard Controller Failed
Keyboard controller failed test.
0213
Keyboard locked - Unlock key switch
Keyboard error. Replace the keyboard.
0220
Monitor type does not match CMOS -
Run SETUP
The attached monitor cannot be correctly
identified by Setup.
Run Setup and check if the monitor type is
correctly identified.
0230
Shadow RAM Failed at offset: nnnn
0231
System RAM Failed at offset: nnnn
0232
Extended RAM Failed at offset: nnnn
One or more defective memory module.
1
Remove all installed DIMMs.
2
Reinstall the DIMMs one by one to identify the
defective module.
3
Replace the defective DIMM with a new one.
0250
System battery is dead - Replace and
run SETUP
The CMOS clock battery indicator shows the
system battery is dead.
1
Replace the system battery following the procedures
on page 59.
2
Run Setup to reconfigure the system.
0251
System CMOS checksum bad -
Default configuration used
The settings in the Setup Utility have been
corrupted or modified incorrectly, perhaps by an
application program that changes data stored in
CMOS.
Access Setup, and then either load the system
default values or enter your own custom values.
If the error persists, check the system battery or
contact your HP Customer Support provider.
0260
System timer error
The timer test failed. Requires repair of the system
board.
0270
Real time clock error
Real-Time Clock (RTC) fails BIOS hardware test.
May require board repair.