HP DL120 ProLiant DL120 Generation 5 Server Maintenance and Service Guide - Page 87

POST related troubleshooting

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Error code 0271 0280 0281 02D0 02F0 02F4 02F5 02F6 Error message Corrective action/description Check date and time settings BIOS found date or time is out of range. May require setting legal date (1991-2099). Access Setup and check the values in the System Time and System Date fields of the Main menu. Previous boot incomplete - Default configuration used Initial bootup failed. BIOS automatically loads the default system values and then boots again. Memory size found by POST differed The user added or removed a memory module, from EISA CMOS thus the system memory size is different from the previous bootup value. System cache error - Cache disabled Processor error. Replace the processor. CPU ID: - EISA CMOS not writeable System board failure. Replace the system board. DMA Test Failed The DMA control test failed. Software NMI Failed An NMI signal is detected. POST related troubleshooting Perform the following procedures when POST fails to run or displays error messages. If the POST failure is during a routine boot up, check the following: • All external cables and power cables should be firmly plugged in. • The power outlet to which the server is connected and is working. • The server and monitor are both turned on. The power status LED indicator on the front panel must be lit up green. • The monitor's contrast and brightness settings are correct. • All internal cables are properly connected and all boards are firmly seated. • The processor is fully seated in its socket. • The heat sink is properly installed on top of the processor. • All memory modules are properly installed. • If you have installed a PCI expansion board, verify that the board is firmly seated and any switches or jumpers on the board are properly set. Refer to the documentation provided with the expansion board. • All system cables are securely connected and are in their proper order. • If you have changed any switches on the system board, verify that each is properly set. Diagnostic tools 87

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Diagnostic tools 87
Error code
Error message
Corrective action/description
0271
Check date and time settings
BIOS found date or time is out of range. May
require setting legal date (1991-2099).
Access Setup and check the values in the
System
Time
and
System Date
fields of the Main
menu.
0280
Previous boot incomplete - Default
configuration used
Initial bootup failed. BIOS automatically loads the
default system values and then boots again.
0281
Memory size found by POST differed
from EISA CMOS
The user added or removed a memory module,
thus the system memory size is different from the
previous bootup value.
02D0
System cache error - Cache disabled
Processor error. Replace the processor.
02F0
CPU ID:
–
02F4
EISA CMOS not writeable
System board failure. Replace the system board.
02F5
DMA Test Failed
The DMA control test failed.
02F6
Software NMI Failed
An NMI signal is detected.
POST related troubleshooting
Perform the following procedures when POST fails to run or displays error messages.
If the POST failure is during a routine boot up, check the following:
•
All external cables and power cables should be firmly plugged in.
•
The power outlet to which the server is connected and is working.
•
The server and monitor are both turned on. The power status LED indicator on the front panel
must be lit up green.
•
The monitor's contrast and brightness settings are correct.
•
All internal cables are properly connected and all boards are firmly seated.
•
The processor is fully seated in its socket.
•
The heat sink is properly installed on top of the processor.
•
All memory modules are properly installed.
•
If you have installed a PCI expansion board, verify that the board is firmly seated and any
switches or jumpers on the board are properly set. Refer to the documentation provided with the
expansion board.
•
All system cables are securely connected and are in their proper order.
•
If you have changed any switches on the system board, verify that each is properly set.