HP LaserJet M9040/M9050 HP LaserJet M9040/M9050 MFP - Software Technical Refer - Page 231
Control panel messages during the firmware update, Choose, Update Firmware, Update
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Click the Choose button to open a navigation screen. Browse to the firmware file and then click the Open button. The firmware file name appears in the Update Firmware screen of the HP Printer Utility. Click the Update button to send the firmware file to the product. Figure 5-26 Update Firmware screen Control panel messages during the firmware update The following table lists the causes and results of possible interruptions to the firmware update. Table 5-4 Troubleshooting a firmware update Cause Result The job was cancelled from the control panel. No update has occurred. A break in the I/O stream occurred during send (for example, No update has occurred. the network cable was removed). A power cycle occurred during the RECEIVING UPGRADE No update has occurred. process. A power cycle occurred during the PERFORMING UPGRADE process. No update has occurred. Resend the update. A power cycle occurred during the INITIALIZING process. The update has been completed. Print jobs that are sent to the device while an update is in process do not interrupt the update. All HP LaserJet devices leave the factory with the most recent firmware version installed. If a remote firmware update fails for the component, the .RFU file must be resent. The only component exception is the formatter. See Table 6-2 Firmware update messages on page 258 for information regarding a formatter update error. Because a firmware update cannot be resent over a USB for when using a Macintosh operating system, contact an HP Customer Care Center if a remote update fails in a Macintosh operating system. ENWW Macintosh remote firmware update 213 Macintosh software and utilities