HP LaserJet M9040/M9050 HP LaserJet M9040/M9050 MFP - Software Technical Refer - Page 277
The following table lists possible reasons for the failure of a remote firmware update and the corrective
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Engineering details The following table lists possible reasons for the failure of a remote firmware update and the corrective action required for each situation. Table 6-3 Troubleshooting a firmware update failure Reason for firmware update failure Corrective action The .RFU file is corrupted. The device recognizes that the file is corrupted and rejects the update. Download the file again and send the new file to the device. Download the file from www.hp.com/go/ljm9040mfp_firmware or www.hp.com/go/ljm9050mfp_firmware. The wrong device is contained in the .RFU file. The device recognizes the device mismatch and rejects the update. Download the correct file and send it to the device. Download the file from www.hp.com/go/ ljm9040mfp_firmware or www.hp.com/go/ljm9050mfp_firmware. The upgrade was interrupted. See Table 6-2 Firmware update messages on page 258. A flash hardware failure occurred. Although it is extremely unlikely, the device might have a hardware failure. Call technical support to address the problem (see the flyer that came with the device for a local telephone support list). ENWW Remote firmware updates 259