HP LaserJet Pro CP1525 Service Manual - Page 102
Interpret control panel messages, Control panel message types
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Interpret control panel messages Control panel message types The control panel messages indicate the current product status or situations that might require action. Alert and warning messages appear temporarily and might require you to acknowledge the message by pressing the OK button to resume or by pressing the Cancel button to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the alert or warning message is related to printing and the auto-continue feature is on, the product will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement. Critical error messages can indicate some kind of failure. Turning off and then turning on the power might fix the problem. If a critical error persists, the product might require service. Status-alert messages appear on the computer screen (in addition to control panel messages) when the product has certain problems. If a status-alert message is available, a appears in the Status alert column in the following table. Control panel messages Control panel message 10.XXXX Supply error Status alert 49 Error Turn off then on Description Recommended action The e-label for one of the print cartridges cannot be read or is missing. ● 10.0000 = black e-label error ● 10.0001 = cyan e-label error Reinstall the print cartridge. Turn the product off and then on. If the problem is not solved, replace the print cartridge. ● 10.0002 = magenta e-label error ● 10.0003 = yellow e-label error ● 10.1000 = black e-label is missing ● 10.1001 = cyan e-label is missing ● 10.1002 = magenta e-label is missing ● 10.1003 = yellow e-label is missing The product experienced an internal error. Turn the product off, wait at least 30 seconds, and then turn the product on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on. 84 Chapter 2 Solve problems ENWW