HP LaserJet Pro CP1525 Service Manual - Page 105

Control panel message, Status alert, Description, Recommended action, XX Error, Turn off then

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Control panel message 54.XX Error Turn off then on Status alert 55.X Error Turn off then on 57 Fan error Turn off then on 59.X Error Turn off then on Description Recommended action The product has experienced a density sensor error. Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. The product has experienced a DC controller memory error. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on. Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. The product has experienced a problem with its internal fan. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on. Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on. The product has experienced a problem with one of the motors. 59.20: Main motor is defective (start-up failure) 59.30: Main motor is defective (rotational failure) Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on. If the problem is not solved, follow these steps. 1. Reconnect the connectors of the main motor (J701) and DC controller PCA (J121). 2. If the problem persists, replace the main motor. ENWW Tools for troubleshooting 87

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Control panel message
Status alert
Description
Recommended action
54.XX Error
Turn off then on
The product has experienced a
density sensor error.
Turn the product power off, wait
at least 30 seconds, and then
turn the product power on and
wait for it to initialize.
If you are using a surge
protector, remove it. Plug the
product directly into the wall
socket. Turn the product power
on.
55.X Error
Turn off then on
The product has experienced a
DC controller memory error.
Turn the product power off, wait
at least 30 seconds, and then
turn the product power on and
wait for it to initialize.
If you are using a surge
protector, remove it. Plug the
product directly into the wall
socket. Turn the product power
on.
57 Fan error
Turn off then on
The product has experienced a
problem with its internal fan.
Turn the product power off, wait
at least 30 seconds, and then
turn the product power on and
wait for it to initialize.
If you are using a surge
protector, remove it. Plug the
product directly into the wall
socket. Turn the product power
on.
59.X Error
Turn off then on
The product has experienced a
problem with one of the motors.
59.20
: Main motor is defective
(start-up failure)
59.30
: Main motor is defective
(rotational failure)
Turn the product power off, wait
at least 30 seconds, and then
turn the product power on and
wait for it to initialize.
If you are using a surge
protector, remove it. Plug the
product directly into the wall
socket. Turn the product power
on.
If the problem is not solved,
follow these steps.
1.
Reconnect the connectors
of the main motor (J701)
and DC controller PCA
(J121).
2.
If the problem persists,
replace the main motor.
ENWW
Tools for troubleshooting
87