HP P4000 HP Smart Array SAS controllers for Integrity servers support guide - Page 119

C Power-on Self Test (POST) error codes, POST error codes

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C Power-on Self Test (POST) error codes This appendix lists the error codes that can be returned by HP Smart Array Controller Option ROM during Power-On Self Test (POST), and provides details of corrective actions you can take. POST error codes The Smart Array Controller provides diagnostic error messages to the server BIOS at reboot. Many of these POST messages are self-explanatory and suggest corrective actions for troubleshooting. Detailed information and corrective actions are listed in Table C-1. The Level column in Table C-1 indicates the severity of the error: None No F1 prompt is triggered. Informational An F1 prompt is triggered, unless a POST prompt timeout is configured. Critical The controller always requests the System ROM to display the F1 prompt, although this can still be disabled through system configuration. Table C-1 Smart Array controller POST error codes Error code 1713 1714 1715 1720 1721 Description Level Slot z Drive Array Controller - Redundant ROM Critical Reprogramming Failure. Slot z Drive Array Controller - Redundant ROM Critical Checksum Error. Slot z Drive Array Controller - Memory Error(s) Critical Occurred Warning: Corrected Memory Error(s) were detected during Controller memory self-test... Slot z Drive Array - S.M.A.R.T. Hard Drive Informational Detects Imminent Failure Port 1I: Box 1: Bay 2 Slot z Drive Array - Drive Parameter Tracking Predicts Imminent Failure. The following drives should be replaced when conditions permit: Port 1I: Box 1: Bays 2, 3. Informational Corrective action Replace the controller if this error persists after restarting the system. Backup ROM has been activated. Check firmware version. Replace the controller if this error persists. Note the physical disk that has been identified as failing. Note the physical disks that have been identified as failing. 1724 1726 Slot z Drive Array - Physical Drive Position Informational Change(s) Detected - Logical drive configuration has automatically been updated. Slot z Drive Array - Array Accelerator Memory Informational Size Change Detected. Array Accelerator configuration has automatically been updated. None. None. 1727 Slot z Drive Array - New Logical Drive(s) Critical if lost Attachment Detected. logical drives; (if more than 32 logical drives are configured, this otherwise will be followed by:) Informational Auto-configuration failed: Too many logical drives. Reduce the number of logical drives in the system. See Chapter 3: "Configuration" (page 45). 1728 Slot z Drive Array - Abnormal Shut-Down Detected with Write-Cache Enabled. Critical No Array Accelerator battery backup on this model array controller. Any data that may have been in Array Accelerator memory has been lost. Data loss may have occurred. Contact your HP support representative for assistance. POST error codes 119

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C Power-on Self Test (POST) error codes
This appendix lists the error codes that can be returned by HP Smart Array Controller Option
ROM during Power-On Self Test (POST), and provides details of corrective actions you can take.
POST error codes
The Smart Array Controller provides diagnostic error messages to the server BIOS at reboot.
Many of these POST messages are self-explanatory and suggest corrective actions for
troubleshooting. Detailed information and corrective actions are listed in
Table C-1
.
The Level column in
Table C-1
indicates the severity of the error:
None
No
F1
prompt is triggered.
Informational
An
F1
prompt is triggered, unless a POST prompt timeout is configured.
Critical
The controller always requests the System ROM to display the
F1
prompt,
although this can still be disabled through system configuration.
Table C-1 Smart Array controller POST error codes
Corrective action
Level
Description
Error
code
Replace the controller if this error
persists after restarting the system.
Critical
Slot z Drive Array Controller - Redundant ROM
Reprogramming Failure.
1713
Backup ROM has been activated.
Check firmware version.
Critical
Slot z Drive Array Controller - Redundant ROM
Checksum Error.
1714
Replace the controller if this error
persists.
Critical
Slot z Drive Array Controller – Memory Error(s)
Occurred Warning: Corrected Memory Error(s)
were detected during Controller memory
self-test...
1715
Note the physical disk that has been
identified as failing.
Informational
Slot z Drive Array - S.M.A.R.T. Hard Drive
Detects Imminent Failure Port 1I: Box 1: Bay 2
1720
Note the physical disks that have
been identified as failing.
Informational
Slot z Drive Array - Drive Parameter Tracking
Predicts Imminent Failure.
The following drives should be replaced when
conditions permit: Port 1I: Box 1: Bays 2, 3.
1721
None.
Informational
Slot z Drive Array - Physical Drive Position
Change(s) Detected - Logical drive configuration
has automatically been updated.
1724
None.
Informational
Slot z Drive Array - Array Accelerator Memory
Size Change Detected.
Array Accelerator configuration has automatically
been updated.
1726
Reduce the number of logical drives
in the system. See
Chapter 3:
“Configuration” (page 45)
.
Critical if lost
logical drives;
otherwise
Informational
Slot z Drive Array - New Logical Drive(s)
Attachment Detected.
(if more than 32 logical drives are configured, this
will be followed by:)
Auto-configuration failed: Too many logical
drives.
1727
Data loss may have occurred. Contact
your HP support representative for
assistance.
Critical
Slot z Drive Array - Abnormal Shut-Down
Detected with Write-Cache Enabled.
No Array Accelerator battery backup on this
model array controller. Any data that may have
been in Array Accelerator memory has been lost.
1728
POST error codes
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