HP PSC 1600 HP PSC 1600 All-in-One series User Guide - Page 98

Contact HP, The HP All-in-One does not print, Cause, Solution

Get HP PSC 1600 - All-in-One Printer PDF manuals and user guides View all HP PSC 1600 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 98 highlights

Troubleshooting information Reinsert the print cartridges and verify that they are fully inserted and locked in place, and then try the alignment again. For more information, see Align the print cartridges. Cause The contacts on the print cartridge are not touching the contacts in the print carriage. Solution Remove and then reinsert the print cartridges. Verify that they are fully inserted and locked in place, and then try the alignment again. For more information, see Align the print cartridges. Cause You are not using HP print cartridges or you are using print cartridges that have been refilled. Solution The alignment process might fail if you are not using HP print cartridges. It might also fail if you are using refilled print cartridges. Replace the print cartridges with genuine HP print cartridges that have not been refilled, and then try the alignment again. For more information on replacing the print cartridges, see Replace the print cartridges. For more information on aligning the print cartridges, see Align the print cartridges. Cause The print cartridge or sensor is defective. Solution Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. The HP All-in-One does not print Solution If your HP All-in-One and computer are not communicating with each other, try the following: ● Look at the control panel display on the HP All-in-One. If the control panel display is blank and the light next to the On button is not lit, the HP All-inOne is turned off. Make sure the power cable is firmly connected to the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-One. ● Check the USB cable. If you are using an older cable, it might not be working properly. Try connecting it to another product to see if the USB cable works. If you experience problems, the USB cable might need to be replaced. Also verify that the cable does not exceed 3 meters (9.8 feet) in length. User Guide 95

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
Reinsert the print cartridges and verify that they are fully inserted and locked in
place, and then try the alignment again. For more information, see
Align the print
cartridges
.
Cause
The contacts on the print cartridge are not touching the contacts in the
print carriage.
Solution
Remove and then reinsert the print cartridges. Verify that they are
fully inserted and locked in place, and then try the alignment again. For more
information, see
Align the print cartridges
.
Cause
You are not using HP print cartridges or you are using print cartridges
that have been refilled.
Solution
The alignment process might fail if you are not using HP print
cartridges. It might also fail if you are using refilled print cartridges. Replace the
print cartridges with genuine HP print cartridges that have not been refilled, and
then try the alignment again. For more information on replacing the print
cartridges, see
Replace the print cartridges
. For more information on aligning the
print cartridges, see
Align the print cartridges
.
Cause
The print cartridge or sensor is defective.
Solution
Contact HP Support. Go to
www.hp.com/support
. If prompted,
choose your country/region, and then click
Contact HP
for information on calling
for technical support.
The HP All-in-One does not print
Solution
If your HP All-in-One and computer are not communicating with each
other, try the following:
●
Look at the control panel display on the HP All-in-One. If the control panel
display is blank and the light next to the
On
button is not lit, the HP All-in-
One is turned off. Make sure the power cable is firmly connected to the
HP All-in-One and plugged into a power outlet. Press the
On
button to turn
on the HP All-in-One.
●
Check the USB cable. If you are using an older cable, it might not be working
properly. Try connecting it to another product to see if the USB cable works.
If you experience problems, the USB cable might need to be replaced. Also
verify that the cable does not exceed 3 meters (9.8 feet) in length.
User Guide
95
Troubleshooting information