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Table 1-6 Control panel display icons Feature Icon 1 Open Lid light 2 Attention light Description This light turns on in one of the following situations: ● ID Copy mode (some printer models): Open the scanner lid, flip the card, and then press the copy button that is blinking or lit to copy and print. See Copy an identification (ID) card (some printer models). ● During printheads alignment: Open the scanner lid, place the printed alignment page print-side down on the scanner glass, and then press the blinking copy button to scan the page. See Printheads alignment icon. Indicates an error or warning state. 3 Number Counter icon Shows the number counter when you are copying documents, changes to the letter A when the printer is doing printheads alignment, and shows the letter E and a number when the printer is in an error state. See Control panel error codes. 4 Document icon The Document icon appears when the printer is in Document Copy mode, for copying on plain paper. If the Attention light is on or blinking, it also indicates paper related errors. See Document icon and paper errors. Photo icon The Photo icon appears when the printer is in Photo Copy mode, for copying on photo paper. To switch between the two modes, see Perform common tasks on the printer control panel. 5 ID Copy Front and ID Indicates the side of the card to place on the scanner glass. Copy Back icons (some printer models) 6 Printhead icons A flashing left icon indicates an error related to the color printhead. A flashing right icon indicates an error related to the black printhead. 7 KYMC and Ink icons The KYMC letters and Ink drops are used to indicate status of the four ink tanks in the printer. Each set of icons corresponds to an ink tank: black, yellow, magenta, and cyan. 8 Wi-Fi Direct icon Indicates the current Wi-Fi Direct status. ● On: Wi-Fi Direct is turned on and ready to use. ● Off: Wi-Fi Direct is off. See To turn Wi-Fi Direct on or off. 9 Ethernet icon ● On: Indicates that the printer is connected to the network through a wired (Ethernet) connection. (Ethernet model only) ● Off: No Ethernet cable is connected to the Ethernet port on the printer, or the printer cannot detect the cable. 6 Chapter 1 Get started

Section	Page
Get started	11
Printer views	11
Printer front views	11
Printer rear view	12
Printer inner view	13
Control panel features	14
Overview of buttons and lights	14
Control panel display icons	15
Understand control panel lights and display icons	17
Control panel error codes	17
Power button light	18
Document icon and paper errors	19
Printhead icons and errors	19
Printheads alignment icon	20
Ink icons and errors	21
Wi-Fi status, light, and icons	22
Perform common tasks on the printer control panel	22
Print reports from the printer control panel	23
To print the printer information page	24
To print other reports	24
Change printer settings	24
To change printer settings from the embedded web server (EWS)	25
To change printer settings from HP Smart (iOS, Android, and Windows 10)	25
Use the HP printer software	25
To install HP printer software and open the software	25
Use the HP Smart app to print, scan, and manage	25
To install HP Smart and open the app	26
Get more information about HP Smart	26
Connect your printer	27
Before you begin	27
Connect your printer to a Wi-Fi network using HP Smart	27
Connect your printer to a Wi-Fi network with a router	28
Connect your printer to a Wi-Fi network using HP printer software	28
Connect your printer to a Wi-Fi network using Wi-Fi Protected Setup (WPS)	29
Connect your printer to an Ethernet network (Ethernet model only)	29
Connect your printer using a USB cable	30
Change the connection type	30
USB to a wireless connection	30
Wireless to a USB connection	31
Load media and paper basics	32
Load paper	32
To load standard paper	32
To load legal paper	35
To load an envelope	38
To load cards and photo paper	39
Load original	40
To load an original on the scanner glass	40
To load an original in the document feeder (some printer models)	41
Change the paper settings from the embedded web server (EWS)	42
Paper basics	42
Recommended papers for printing	42
Order HP paper supplies	44
Print	45
Print from a Windows computer	45
Print from a Mac computer	45
Print with mobile devices	45
Print while connected to same Wi-Fi network	46
Print without connecting to same Wi-Fi network (Wi-Fi Direct)	46
Copy, Scan, and Mobile Fax	48
Copy from the printer	48
Copy an identification (ID) card (some printer models)	48
Scan using the HP Smart app (iOS, Android, Windows 10, and macOS)	50
Scan using the HP printer software	50
Scan from a computer	50
Change scan settings (Windows)	51
Create a new scan shortcut (Windows)	51
Scan using Webscan	52
To enable Webscan	52
To scan using Webscan	52
Tips for successful scanning and copying	52
Mobile Fax	53
Use Mobile Fax in the HP Smart app	53
Configure your printer	54
Configure the printer using the embedded web server (EWS)	54
To access and use EWS	54
Configure IP network settings	55
Assign or change the system password using the embedded web server (EWS)	56
Update the printer	56
To update the printer or change the settings from the embedded web server (EWS)	57
Use Web Services	57
To set up Web Services using the embedded web server (EWS)	57
To remove Web Services using the embedded web server (EWS)	57
Manage ink and printheads	58
Check the ink levels	58
To check the estimated ink levels from the printer software (Windows)	58
Refill ink tanks	58
To refill the ink tanks	58
Order ink supplies	61
Print with black ink only (Windows)	61
Improve print quality	62
To print a print quality diagnostics page (Windows)	62
Understand the print quality diagnostics page	63
Align and clean printheads	63
To align or clean the printheads from the embedded web server (EWS)	64
To align or clean the printheads (Windows)	64
Clean printer	64
To clean the printer from the printer software (Windows)	64
Tips for working with ink and printheads	65
Printhead tips	65
Ink tips	65
Move printer	65
Solve a problem	66
Jams and paper-feed issues	66
Clear a paper or print carriage jam	66
Learn how to avoid paper jams	72
Solve paper-feed problems	72
Printhead problem	74
To verify the printheads are installed properly	75
To clean printhead contacts	76
Printing issues	78
To resolve print issues (Windows)	78
To resolve print issues (macOS)	80
Copy and scan issues	80
Network and connection issues	81
Fix network connection issues	81
Fix Wi-Fi Direct connection issues	81
Fix Ethernet connection issues (some printer models)	81
Restore original factory defaults and settings	82
To restore printer factory defaults from the printer control panel	82
To restore the printer network settings from the printer control panel	82
To restore the printer factory settings or network settings from the embedded web server (EWS)	82
Solve Web Services problems	82
Printer hardware issues	83
Maintain the printer	84
Clean the scanner glass	84
Clean the document feeder glass area (some printer models)	85
Clean the exterior	85
Clean the document feeder (some printer models)	85
HP support	87
Contact HP	87
Register printer	87
Additional warranty options	88
HP EcoSolutions (HP and the Environment)	89
Power Management	89
Sleep mode	89
Auto-Off	89
To change the time for Sleep mode and Auto-Off from the embedded web server (EWS)	89
Schedule On and Off	90
Quiet Mode	90
To turn Quiet mode on or off or change the settings from the embedded web server (EWS)	90
Technical information	91
Specifications	91
Regulatory notices	93
Regulatory Model Number	93
FCC statement	93
Power cord instructions	93
VCCI (Class B) compliance statement for users in Japan	94
Notice to users in Japan about the power cord	94
Visual display workplaces statement for Germany	94
Noise emission statement for Germany	94
European Union and United Kingdom Regulatory Notice	94
Declaration of conformity	94
Regulatory wireless statements	95
Accessibility	98
Environmental product stewardship program	98
HP tips for reducing environmental impact	99
Eco-Tips	99
European Union Commission Regulation 1275/2008	99
Paper	99
Plastics	99
Safety data sheets	100
Recycling program	100
HP inkjet supplies recycling program	100
Power consumption	100
Disposal of waste equipment by users	100
Waste disposal for Brazil	100
Chemical substances	101
The Table of Hazardous Substances/Elements and their Content (China)	101
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)	102
Restriction of hazardous substance (India)	103
Restriction on hazardous substances statement (Turkey)	103
EPEAT	103
SEPA Ecolabel User Information (China)	103
China Energy Label for Printer, Fax and Copier	103
Battery disposal in Taiwan	104
European Union Battery Directive	104
Battery notice for Brazil	104

Match case Limit results 1 per page

Table 1-6

Control panel display icons

Feature

Icon

Description

Open Lid

light

This light turns on in one of the following situations:

●

ID Copy mode

(some printer models): Open the scanner lid, ﬂip the card, and

then press the copy button that is blinking or lit to copy and print. See

Copy

identiﬁcation

(ID) card (some printer models)

●

During printheads alignment

: Open the scanner lid, place the printed

alignment page print-side down on the scanner glass, and then press the

blinking copy button to scan the page. See

Printheads alignment icon

Attention

light

Indicates an error or warning state.

Number Counter

icon

Shows the number counter when you are copying documents, changes to the letter

A when the printer is doing printheads alignment, and shows the letter E and a

number when the printer is in an error state.

See

Control panel error codes

Document

icon

Photo

icon

The Document icon appears when the printer is in Document Copy mode, for

copying on plain paper. If the Attention light is on or blinking, it also indicates

paper related errors. See

Document icon and paper errors

The Photo icon appears when the printer is in Photo Copy mode, for copying on

photo paper.

To switch between the two modes, see

Perform common tasks on the printer

control panel

ID Copy Front

and

Copy Back

icons (some

printer models)

Indicates the side of the card to place on the scanner glass.

Printhead

icons

A ﬂashing left icon indicates an error related to the color printhead.

A ﬂashing right icon indicates an error related to the black printhead.

KYMC

and

Ink

icons

The KYMC letters and Ink drops are used to indicate status of the four ink tanks in

the printer.

Each set of icons corresponds to an ink tank: black, yellow, magenta, and cyan.

Wi-Fi Direct

icon

Indicates the current Wi-Fi Direct status.

●

On: Wi-Fi Direct is turned on and ready to use.

●

Oﬀ: Wi-Fi Direct is oﬀ. See

To turn Wi-Fi Direct on or

oﬀ

Ethernet

icon

(Ethernet model only)

●

On: Indicates that the printer is connected to the network through a wired

(Ethernet) connection.

●

Oﬀ: No Ethernet cable is connected to the Ethernet port on the printer, or the

printer cannot detect the cable.

Chapter 1

Get started