HP Surestore Tape Library Model 10/180 HP Surestore Bridge FC 2/1 LV and FC 4/ - Page 188

Serial Port Problems, Customer Support

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Serial Port Problems If you experience trouble communicating with the serial port, verify the configuration of the host terminal or terminal emulation program. The bridge requires the baud rate to be set correctly, 8 data bits, 1 stop bit, and no parity. Flow control should be set to none or XON/XOFF, and may cause problems if set to [hardware]. Some terminal programs may not support baud rates higher than 19200, so a lower baud rate may be required. If problems persist, you may want to check the cabling or try a different host. If a valid Ethernet IP address is configured, serial configuration settings can also be set via Telnet. Customer Support If you are unable to resolve an issue, see Appendix E, Customer Support. 190 Basic Verification Chapter 8

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190
Basic Verification
Chapter 8
Serial Port Problems
If you experience trouble communicating with the serial port, verify the
configuration of the host terminal or terminal emulation program. The bridge
requires the baud rate to be set correctly, 8 data bits, 1 stop bit, and no parity.
Flow control should be set to none or
XON/XOFF
, and may cause problems if
set to
[hardware]
. Some terminal programs may not support baud rates
higher than 19200, so a lower baud rate may be required. If problems
persist, you may want to check the cabling or try a different host. If a valid
Ethernet IP address is configured, serial configuration settings can also be set
via Telnet.
Customer Support
If you are unable to resolve an issue, see
Appendix E, Customer Support
.