HP Surestore Tape Library Model 10/180 HP Surestore Bridge FC 2/1 LV and FC 4/ - Page 241

6. The Gateway address should have the same subnetwork (1st three bytes) as the IP address. For example, an IP address of 192.168.100.93 may have a Gateway of 192.168.100.1. However, an "unavailable" Gateway value appearing under the CURRENT section of the Configuration menu means the DHCP server was unable to get the Gateway address. If this happens, contact the network administrator to make sure the DHCP server is providing this information, or manually change the Gateway address yourself. HTTP Troubleshooting If the user has difficulty accessing any IP address using HTTP (bad IP Address or user name/password), then do the following: 1. Return to the Async/Telnet Configuration menu and select: [C) Reset and Save Configuration to Factory Defaults]. (This will set the IP address to 1.1.1.1) 2. Reboot. 3. After reboot, go to Configuration menu [press 1], then select: [4) Ethernet Configuration]. 4. In the Ethernet Configuration menu, choose 1 of the following 2 courses of action: a.Select: [2] Change IP Address then enter the new IP Address (one that is unquestionably and permanently available to the user) and press [Enter]. b.Select: [9] Toggle DHCP Configuration 5. [Save], then [Reboot]. Now the user should be able to access the new IP Address displayed within the Ethernet Configuration menu using the HTTP browser. Appendix D HTTP Interface 243