HP Xw5000 Linux-based workstations xw5000 - xw8000 - getting started guide - Page 45

understanding the E-buzzer beep codes, table 3-6. E-buzzer beep codes - ram for

Page 45 highlights

troubleshooting understanding the E-buzzer beep codes When your workstation starts, the system tests your hardware for possible problems. If a problem is detected, the e-buzzer will emit audible beeps and an encoded error signal that can be sent through a telephone line to an authorized Help desk or HP Support. This signal can be decoded by Help desk equipment to extract the workstation model, serial number, and details about any faults. To send this signal to HP Support, hold your telephone next to the speaker on the system front bezel when the system is booting. table 3-6. E-buzzer beep codes No. beeps component error solution 1 Processor Processor Contact HP Customer Care. absent, not correctly connected. 2 Power Supply Power supply Contact HP Customer Care. is in protected mode. 3 Memory No memory, 1. Remove any newly installed bad memory RAM and reseat it. Ensure modules, or that memory is loaded in the incompatible correct order. memory module. 2. If the problem persists, contact HP Customer Care or replace the system RAM. See the help section is this guide or the hp workstation xw5000 and xw8000 Technical Reference Guides at http://www.hp.com/ go/workstationsupport getting started guide 3-11

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getting started guide
3–11
troubleshooting
understanding the E-buzzer beep codes
When your workstation starts, the system tests your hardware for
possible problems. If a problem is detected, the e-buzzer will emit
audible beeps and an encoded error signal that can be sent through a
telephone line to an authorized Help desk or HP Support. This signal
can be decoded by Help desk equipment to extract the workstation
model, serial number, and details about any faults. To send this signal
to HP Support, hold your telephone next to the speaker on the system
front bezel when the system is booting.
table 3-6. E-buzzer beep codes
No. beeps
component
error
solution
1
Processor
Processor
absent, not
correctly
connected.
Contact HP Customer Care.
2
Power Supply
Power supply
is in protected
mode.
Contact HP Customer Care.
3
Memory
No memory,
bad memory
modules, or
incompatible
memory
module.
1. Remove any newly installed
RAM and reseat it. Ensure
that memory is loaded in the
correct order.
2. If the problem persists,
contact HP Customer Care or
replace the system RAM.
See the help section is this guide
or the
hp workstation xw5000
and xw8000 Technical
Reference Guides
at
go/workstationsupport