IC Realtime HDVR-MX0402-1U5MP-AI2-WEB Product Manual - Page 229

There is no video output whether it is one-channel, multiple-channel or all-channel output.

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7 FAQ 1. DVR does not boot up properly. There are following possibilities: ● Input power is incorrect or insufficient. ● Power connection is incorrect or insufficient. ● Power switch button is damaged. ● Program upgrade is incorrect. ● HDD malfunction or something wrong with HDD jumper configuration. ● Seagate DB35.1, DB35.2, SV35 or Maxtor 17-g hard drives are known to have compatibility issues with the HDVRs. Please upgrade to the latest version firmare or swap hard drive models to solve this problem. ● Main board is damaged. 2. DVR frequently shuts down or stops running. There are following possibilities: ● Input voltage is unstable or it is too low. ● HDD malfunction or something wrong with jumper configuration. ● Button power is not enough. ● Front video signal is not stable. ● Working environment is too harsh, too much dust. ● Hardware malfunction. 3. Hard disk cannot be detected. There are following possibilities: ● HDD is bad. ● HDD jumper is damaged. ● HDD cable connection is loose ir disconnected. ● Main board SATA port is broken. 4. There is no video output whether it is one-channel, multiple-channel or all-channel output. There are following possibilities: ● Firmware/ OS is incompatible. Please upgrade to the latest version. ● Brightness is 0. Please restore factory default setup. ● There is no video input signal or it is too weak. ● Check privacy mask setup or your screen saver. ● DVR hardware malfunction or error. 5. Real-time video color is distorted. There are following possibilities: ● When using BNC output, NTSC and PAL setup is incorrect. The real-time video turns black and white. ● DVR and monitor are incompatible. ● Degraded signal Video transmission is too long. ● DVR color or brightness (image settings) is incorrect. 6. Cannot search local records. There are following possibilities: ● HDD jumper is damaged. ● HDD is broken. ● Upgraded program is not compatible. ● The recorded file has been overwritten. ● Record function is disabled.

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7
FAQ
1.
DVR does not boot up properly.
There are following possibilities:
●
Input power is incorrect or insufficient.
●
Power connection is incorrect or insufficient.
●
Power switch button is damaged.
●
Program upgrade is incorrect.
●
HDD malfunction or something wrong with HDD jumper configuration.
●
Seagate DB35.1, DB35.2, SV35 or Maxtor 17-g hard drives are known to have compatibility issues with the
HDVRs. Please upgrade to the latest version firmare or swap hard drive models to solve this problem.
●
Main board is damaged.
2.
DVR frequently shuts down or stops running.
There are following possibilities:
●
Input voltage is unstable or it is too low.
●
HDD malfunction or something wrong with jumper configuration.
●
Button power is not enough.
●
Front video signal is not stable.
●
Working environment is too harsh, too much dust.
●
Hardware malfunction.
3.
Hard disk cannot be detected.
There are following possibilities:
●
HDD is bad.
●
HDD jumper is damaged.
●
HDD cable connection is loose ir disconnected.
●
Main board SATA port is broken.
4.
There is no video output whether it is one-channel, multiple-channel or all-channel output.
There are following possibilities:
●
Firmware/ OS is incompatible. Please upgrade to the latest version.
●
Brightness is 0. Please restore factory default setup.
●
There is no video input signal or it is too weak.
●
Check privacy mask setup or your screen saver.
●
DVR hardware malfunction or error.
5.
Real-time video color is distorted.
There are following possibilities:
●
When using BNC output, NTSC and PAL setup is incorrect. The real-time video turns black and white.
●
DVR and monitor are incompatible.
●
Degraded signal Video transmission is too long.
●
DVR color or brightness (image settings) is incorrect.
6.
Cannot search local records.
There are following possibilities:
●
HDD jumper is damaged.
●
HDD is broken.
●
Upgraded program is not compatible.
●
The recorded file has been overwritten.
●
Record function is disabled.