LG VS985 User Guide - Page 203

FAQ 201 CATEGORY SUB-CATEGORY QUESTION ANSWER Factory Reset Recovery Solution How can I perform a factory reset if I can't access the phone's Settings menu? How to perform a factory reset: 1. Turn the phone off. 2. Press and hold the following keys (on the back of the phone) at the same time: Volume Down Key + Power/Lock Key for approximately 10 seconds. 3. Release both of the keys when the System recovery screen is displayed. 4. The following options are displayed: Continue Power up, Safe mode, Factory data reset, Wipe cache, and Power down. Press a Volume Key to scroll to the desired option, then press the Power/Lock Key to confirm. NOTE Highlight Continue Power up to simply restart your phone without performing a hard reset. 5. Choose Factory data reset, press either of the Volume Keys (on the Factory data reset screen) to highlight Yes, (or No to exit) then press the Power/Lock Key (on the back of the phone) to confirm. 6. Your phone will perform a hard reset and erase all personal data from the phone's memory. Attention: If a factory reset is performed, all installed apps and user data will be erased. Please remember to back up any important data before performing a factory reset. Power Reset The phone is locked-up and does not function. How can I reset it? In the case of a malfunction or lock up error, press and hold the Power/Lock Key (on the back of the phone) for 8 seconds to reset the phone. To power off, press and hold the Power/Lock Key for 2 seconds longer.