Netgear STM300 STM 150-300-600 Reference Manual (PDF) - Page 230

ProSecure Web/Email Security Threat Management (STM) Appliance To submit a file to NETGEAR for analysis: 1. Select Support > Malware Analysis from the menu. The Malware Analysis screen displays: Figure 130. 2. Complete the fields as explained in the following table: Table 62. Malware Analysis Settings Setting Email Address Import from File Description The email address of the submitter to enable NETGEAR to contact the submitter if needed. Click Browse to navigate to the file that you want to submit to NETGEAR. Source / Product Model Specify where the file originated (for example, an email address if received via email) and, if known, which product or scan feature (for example, the STM or a desktop antivirus application) detected the file. Description As an option, include a description or any information that is relevant. 3. Click Submit. Accessing the Knowledge Base and Documentation To access NETGEAR's Knowledge Base for the STM, select Support > Knowledge Base from the menu. To access NETGEAR's documentation library for your STM model, select Support > Documentation from the menu. Chapter 7. Troubleshooting and Using Online Support | 231