Netgear WAC124 User Manual For Firmware version less than 1.0.4.2 - Page 137

Recover the local login admin password

Page 137 highlights

AC2000 802.11ac Wireless Access Point/Router WAC124 Warning: To avoid the risk of corrupting the firmware, do not interrupt the restoration. For example, do not close the browser, click a link, or load a new page. Do not turn off the access point/router. Wait until the access point/router finishes restarting and the Power LED turns solid green. Recover the local login admin password If you set up password recovery for the local login admin password (see Set up password recovery for the local login admin user name on page 33) and three local login failures occur, you can try to recover the login local password. To recover your local login admin password when the access point/router is not connected to the Internet: 1. Open a web browser from a computer or mobile device that is connected to the access point/router network. 2. Enter http://www.routerlogin.net in the address field. If you are not connected to the access point/router network but to the same network as the access point/router, enter the IP address that is assigned to the access point/router. If you do not know the IP address, see Find the IP address of the access point/router on page 29. The Sign-In page displays. You are prompted to sign in with the local login credentials. 3. Enter your local login credentials. If you enter incorrect credentials three times, you are prompted to enter the serial number of the access point/router. This option displays only if you set up password recovery for the local login admin password. The serial number is on the product label. 4. Enter the serial number of the access point/router. 5. Click the Continue button. A window opens requesting the answers to your security questions. 6. Enter the saved answers to your security questions. 7. Click the Continue button. A window opens and displays your recovered password. 8. Click the Login again button. A login window opens. Maintain and Monitor the Access 137 Point/Router User Manual

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Warning:
To avoid the risk of corrupting the firmware, do not interrupt the
restoration. For example, do not close the browser, click a link, or load a new page.
Do not turn off the access point/router. Wait until the access point/router finishes
restarting and the Power LED turns solid green.
Recover the local login admin password
If you set up password recovery for the local login admin password (see Set
up
password
recovery
for
the
local
login
admin
user
name
on page 33) and three local login failures
occur, you can try to recover the login local password.
To recover your local login admin password when the access point/router is not
connected to the Internet:
1.
Open a web browser from a computer or mobile device that is connected to the
access point/router network.
2.
Enter
in the address field.
If you are not connected to the access point/router network but to the same network
as the access point/router, enter the IP address that is assigned to the access
point/router. If you do not know the IP address, see Find
the
IP
address
of
the
access
point/router
on page 29.
The Sign-In page displays. You are prompted to sign in with the local login
credentials.
3.
Enter your local login credentials.
If you enter incorrect credentials three times, you are prompted to enter the serial
number of the access point/router. This option displays only if you set up password
recovery for the local login admin password.
The serial number is on the product label.
4.
Enter the serial number of the access point/router.
5.
Click the
Continue
button.
A window opens requesting the answers to your security questions.
6.
Enter the saved answers to your security questions.
7.
Click the
Continue
button.
A window opens and displays your recovered password.
8.
Click the
Login again
button.
A login window opens.
User Manual
137
Maintain and Monitor the Access
Point/Router
AC2000 802.11ac Wireless Access Point/Router WAC124