Nokia 6681 User Guide - Page 100

Troubleshooting, Q&A

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Troubleshooting Troubleshooting Q&A Bluetooth connectivity Q: Why can't I find my friend's device? A: Check that both devices have activated Bluetooth connectivity. Check that the distance between the two devices is not over 10 metres and that there are no walls or other obstructions between the devices. Check that the other device is not in hidden mode. Check that both devices are compatible. Q: Why can't I end a Bluetooth connection? A: If another device is connected to your phone, you can either end the connection using the other device or by deactivating Bluetooth connectivity. Select Connect. > Bluetooth > Off. Multimedia messaging Q: What should I do when the phone cannot receive a multimedia message because memory is full? A: The amount of memory needed is indicated in the error message: Not enough memory to retrieve message. Delete some data first. To view what kind of data you have and how much memory the different data groups consume, select Tools > File manager > Options > Memory details. Q: The note Retrieving message is shown briefly. What is happening? A: The phone is trying to retrieve a multimedia message from the multimedia messaging centre. Check that the settings for multimedia messaging are defined correctly and that there are no mistakes in phone numbers or addresses. Select Messaging > Options > Settings > Multimedia message. Q: How can I end the data connection when the phone starts a data connection again and again? A: To stop the phone from making a data connection, select Messaging and one of the following: Recept. in home net. or Reception if roaming > Defer retrieval-To have the multimedia messaging centre save the message to be retrieved later, for example, after you have checked the settings. After this change, the phone still needs to send information notes to the network. To retrieve the message now, select Retr. immediately. Recept. in home net. or Reception if roaming > Off-To ignore all incoming multimedia messages. After this change, the phone does not make any network connections related to multimedia messaging. Messaging Q: Why can't I select a contact? 100 Copyright © 2005 Nokia. All rights reserved.

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Troubleshooting
100
Copyright © 2005 Nokia. All rights reserved.
Troubleshooting
Q&A
Bluetooth connectivity
Q:
Why can’t I find my friend’s device?
A:
Check that both devices have activated Bluetooth
connectivity.
Check that the distance between the two devices is not
over 10 metres and that there are no walls or other
obstructions between the devices.
Check that the other device is not in hidden mode.
Check that both devices are compatible.
Q:
Why can’t I end a Bluetooth connection?
A:
If another device is connected to your phone, you can
either end the connection using the other device or by
deactivating Bluetooth connectivity. Select
Connect.
>
Bluetooth
>
Off
.
Multimedia messaging
Q:
What should I do when the phone cannot receive a
multimedia message because memory is full?
A:
The amount of memory needed is indicated in the error
message:
Not enough memory to retrieve message. Delete
some data first.
To view what kind of data you have and
how much memory the different data groups consume,
select
Tools
>
File manager
>
Options
>
Memory details
.
Q:
The note
Retrieving message
is shown briefly. What is
happening?
A:
The phone is trying to retrieve a multimedia message from
the multimedia messaging centre.
Check that the settings for multimedia messaging are
defined correctly and that there are no mistakes in phone
numbers or addresses. Select
Messaging
>
Options
>
Settings
>
Multimedia message
.
Q:
How can I end the data connection when the phone starts
a data connection again and again?
A:
To stop the phone from making a data connection, select
Messaging
and one of the following:
Recept. in home net.
or
Reception if roaming
>
Defer
retrieval
—To have the multimedia messaging centre save
the message to be retrieved later, for example, after you
have checked the settings. After this change, the phone
still needs to send information notes to the network. To
retrieve the message now, select
Retr. immediately
.
Recept. in home net.
or
Reception if roaming
>
Off
—To
ignore all incoming multimedia messages. After this
change, the phone does not make any network connections
related to multimedia messaging.
Messaging
Q:
Why can’t I select a contact?