Panasonic KX-MB1500 Operating Instructions - Page 62

11.3 When a function does not work

11.3.1 General

Problem

Cause & Solution

The unit does not work.

R

Check the connections (page 12, 21).

The output tray becomes full

quickly or the recording paper

does not stack properly on

the output tray.

R

High humidity may cause the recording paper to curl. Try turning the paper

over and re-inserting it. If the curl on the paper is heavy, please remove it

from the output tray. If you still have this problem, contact our service

personnel.

I cannot adjust the volume,

display items stored in the

phonebook or display Caller

ID information (KX-MB1520

only).

R

The unit is set to scan mode or copy mode. Set the unit to fax mode by

pressing

M

Fax

N

repeatedly (page 17). If you still have this problem, contact

our service personnel.

A printing error is displayed

while using PC FAX

(KX-MB1520 only) and

Remote Control.

R

The printer driver is used for PC FAX and Remote Control. Transmission

errors will be displayed as printing errors.

Multi-Function Station does

not work properly.

R

If the USB cable is connected to a USB hub, connect the cable directly to

the USB port on your computer.

R

Make sure you have installed the latest Service Pack available for the

version of Windows installed on your computer. See the Microsoft web site

for details.

R

Check that your computer has enough memory and hard disk space. If your

computer warns that there is insufficient memory, close other applications.

If there is not enough space on the hard disk, delete unnecessary files.

R

Uninstall Multi-Function Station once, and re-install it.

I cannot install or uninstall

Multi-Function Station.

R

Some of the files needed to install or uninstall Multi-Function Station may

be corrupted. Use the MfsCleaner utility (found on the supplied CD-ROM)

to solve the problem.

1.

Insert the supplied CD-ROM into your CD-ROM drive.

R

The setup program will start automatically.

2.

[Tools]

A

[Cleanup Tool]

R

The

[MfsCleaner]

window will appear.

3.

Click

[Clean]

, and then click

[Yes]

to restart the computer.

Note:

R

To install Multi-Function Station again, see page 20.

I cannot view the operating

instructions using

Multi-Function Station.

R

Install the operating instructions on your computer beforehand (page 21).

I cannot find the unit in the

[Target Device] or [Device

Select] dialog box when

operating the following

functions.

–

Scanning

–

Remote Control

–

PC FAX (KX-MB1520 only)

–

Device Monitor

R

The printer driver has not been installed. Install it on your computer

(page 20).

I forgot the password for

feature programming via

remote operation.

R

You may have changed the feature programming password. If you do not

remember it, assign a new password using feature #155 (page 47). When

required to enter the current password, enter

“

0101

”

instead.

62

For assistance, please visit http://www.panasonic.com/help

11. Help

Section	Page
Important Information	3
Important Information	3
For your safety	3
For best performance	3
Moving the unit	4
Illegal copies	4
Table of Contents	5
Introduction and Installation	7
Accessories	7
1.1 Supplied accessories	7
1.2 Accessory information	7
Finding the Controls	8
1.3 Button descriptions	8
1.4 Overview	9
1.4.1 Front view	9
1.4.2 Rear view	9
Installation	10
1.5 Toner cartridge	10
1.6 Connections	12
1.7 Turning the power ON	13
1.8 Recording paper	13
1.8.1 Paper input tray	13
1.8.2 Manual input tray	16
Preparation	17
Setup	17
2.1 Dialing mode (KX-MB1520 only)	17
2.2 Selecting the operation mode (Scan/Copy) (Fax: KX-MB1520 only)	17
Document Requirements	18
2.3 Setting the original	18
Volume	18
2.4 Adjusting the volume (KX-MB1520 only)	18
Initial Programming	19
2.5 Date and time (KX-MB1520 only)	19
2.6 Your logo (KX-MB1520 only)	19
2.7 Your fax number (KX-MB1520 only)	20
2.8 Installing Multi-Function Station	20
2.8.1 Required computer environment	20
2.8.2 Installing Multi-Function Station on a computer	21
2.9 Starting Multi-Function Station	22
Printer	24
Printer	24
3.1 Printing from Windows applications	24
3.2 Easy Print Utility	25
3.2.1 Ecology printing features	25
Scanner	26
Scanner	26
4.1 Scanning from the unit (Push Scan)	26
4.2 Scanning from a computer (Pull Scan)	27
4.2.1 Using Multi-Function scan application	27
4.2.2 Using Multi-Function Viewer	27
4.2.3 Using other applications	27
Copier	28
Copy	28
5.1 Making a copy	28
5.2 More copying features	29
5.2.1 Zoom copy (enlargement / reduction)	29
5.2.2 Collate copy	29
5.2.3 Quick ID copy feature / Image repeat feature	30
5.2.4 Poster feature	31
5.2.5 N in 1 feature	31
5.2.6 Edge feature	32
5.2.7 Margin feature	32
5.2.8 Copy reservation	32
Fax (KX-MB1520 only)	34
Sending Faxes	34
6.1 Sending a fax manually	34
6.2 Storing items for the phonebook	35
6.2.1 Storing phonebook items	35
6.2.2 Editing a stored item	35
6.2.3 Erasing a stored item	35
6.3 Sending a fax using phonebook	36
6.4 Sending an electronic document as a fax message from your computer	36
Receiving Faxes	37
6.5 Receiving a fax automatically : Auto answer ON	37
6.5.1 Activating FAX ONLY mode	37
6.6 Receiving a fax manually : Auto answer OFF	38
6.6.1 Activating TEL mode	38
6.7 Using the unit with an answering machine	39
6.7.1 Setting up the unit and an answering machine	39
6.8 Junk fax prohibitor (preventing fax reception from undesired callers)	40
6.8.1 Activating the junk fax prohibitor	40
6.8.2 Storing undesired callers	40
6.9 Receiving a fax on your computer	41
Caller ID (KX-MB1520 only)	42
Caller ID	42
7.1 Caller ID service	42
7.1.1 How Caller ID is displayed	42
7.2 Viewing and calling back using caller information	42
7.2.1 Symbols and operations for caller information	42
7.3 Erasing caller information	42
7.3.1 Erasing all caller information	42
7.3.2 Erasing specific caller information	43
7.4 Storing caller information into the phonebook	43
Distinctive Ring (KX-MB1520 only)	44
Distinctive Ring	44
8.1 Distinctive Ring service	44
8.2 Using two or more phone numbers on a single telephone line	44
8.2.1 Activating the Distinctive Ring feature	44
8.3 Using three or more phone numbers on a single telephone line	44
8.4 Programming the ring pattern assigned for fax	44
Programmable Features	45
Features Summary	45
9.1 Programming	45
9.2 Basic features	46
9.3 Fax features (KX-MB1520 only)	50
9.4 Copy features	54
9.5 PC print features	55
9.6 Scan features	56
Useful Information	57
Useful Information	57
10.1 Character entry (KX-MB1520 only)	57
10.2 Status of the unit	57
10.2.1 Using Remote Control	57
10.2.2 Using Device Monitor	58
10.3 Canceling the operations	58
Help	59
Reports and Displays	59
11.1 Report messages (KX-MB1520 only)	59
11.2 Display messages	60
Troubleshooting	62
11.3 When a function does not work	62
11.3.1 General	62
11.3.2 Printing problems	63
11.3.3 Scanner	64
11.3.4 Copier	64
11.3.5 Fax (KX-MB1520 only)	64
11.3.6 Using an answering machine (KX-MB1520 only)	66
11.3.7 If a power failure occurs	67
11.3.8 Notice for KX-MB200/KX-MB700/KX-FLB880 series users	67
Paper Jams	68
Jams	68
12.1 Recording paper jam	68
12.1.1 When the recording paper has jammed inside of the unit	68
12.1.2 When the recording paper is not fed into the unit properly	70
12.1.3 When the recording paper in the manual input tray is not fed into the unit properly	70
Cleaning	71
Cleaning	71
13.1 Cleaning the white plates and glass	71
General Information	72
Printed Reports	72
14.1 Reference lists and reports	72
Specifications	72
14.2 Specifications	72
Index	75

Panasonic KX-MB1500 Operating Instructions - Page 62

When a function does not work - driver windows 8

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