Panasonic KX-MB1500 Operating Instructions - Page 63

Problem

Cause & Solution

The unit is beeping the

off-hook alert (KX-MB1520

only).

R

Press

M

Stop

N

to stop the beeping sound. The unit beeps when the off-hook

alert (feature #171 on page 48) is activated, and the unit is in the following

status.

–

You pressed

M

SP-Phone

N

, but did not dial.

–

You pressed

M

SP-Phone

N

during a conversation using the extension

telephone.

The speakerphone is not

working (KX-MB1520 only).

R

Use the speakerphone in a quiet room.

R

If the other party has difficulty hearing you,

–

adjust the volume.

–

speak near the microphone.

11.3.2 Printing problems

Problem

Cause & Solution

Recording paper is wrinkled

or folded when printed.

R

Make sure that the recording paper is loaded properly (page 13).

R

Try turning the recording paper over or rotating it 180 degrees.

The printing quality is poor

(e.g. has smudges, blurred

points or lines).

ABC

R

Some paper has instructions recommending which side to print on. Try

turning the recording paper over.

R

You may have used paper with a cotton and/or fiber content that is over

20 %, such as letterhead or resume paper.

R

The recording paper is too damp. Use new paper.

R

When you print several pages, the stacked paper may have smudges on the

back side after printing. To avoid this, expand the paper exit (page 15).

I changed the recording

paper, but the printing quality

is still poor.

R

The glass is dirty with correction fluid, etc. Clean it (page 71). Please do

not insert a document before correction fluid has dried completely.

R

The toner save mode of feature #482 is ON (page 49).

R

The remaining toner is low. Replace the toner cartridge.

R

To check the toner cartridge life and quality, please print the printer test list

(page 72). If printing quality is still poor, replace the toner cartridge.

A blank sheet is ejected.

R

You placed the document facing the wrong way when using the copier.

R

The other party placed the document in their fax machine the wrong way.

Check with the other party (KX-MB1520 only).

Colored and gray objects are

printed in black instead of

grayscale when printing from

Microsoft PowerPoint or

other applications.

R

Select

[Color]

or remove the check next to

[Grayscale]

in the print dialog

so that colored or gray objects will be printed in grayscale properly.

When using the unit as a

printer, the printing result is

distorted.

R

When your unit is connected to the computer by USB, if you cancel printing

using your computer, then immediately re-start printing, the printing result

may be distorted. To avoid this, you must wait for 60 seconds before

re-printing.

For assistance, please visit http://www.panasonic.com/help

63

11. Help

Section	Page
Important Information	3
Important Information	3
For your safety	3
For best performance	3
Moving the unit	4
Illegal copies	4
Table of Contents	5
Introduction and Installation	7
Accessories	7
1.1 Supplied accessories	7
1.2 Accessory information	7
Finding the Controls	8
1.3 Button descriptions	8
1.4 Overview	9
1.4.1 Front view	9
1.4.2 Rear view	9
Installation	10
1.5 Toner cartridge	10
1.6 Connections	12
1.7 Turning the power ON	13
1.8 Recording paper	13
1.8.1 Paper input tray	13
1.8.2 Manual input tray	16
Preparation	17
Setup	17
2.1 Dialing mode (KX-MB1520 only)	17
2.2 Selecting the operation mode (Scan/Copy) (Fax: KX-MB1520 only)	17
Document Requirements	18
2.3 Setting the original	18
Volume	18
2.4 Adjusting the volume (KX-MB1520 only)	18
Initial Programming	19
2.5 Date and time (KX-MB1520 only)	19
2.6 Your logo (KX-MB1520 only)	19
2.7 Your fax number (KX-MB1520 only)	20
2.8 Installing Multi-Function Station	20
2.8.1 Required computer environment	20
2.8.2 Installing Multi-Function Station on a computer	21
2.9 Starting Multi-Function Station	22
Printer	24
Printer	24
3.1 Printing from Windows applications	24
3.2 Easy Print Utility	25
3.2.1 Ecology printing features	25
Scanner	26
Scanner	26
4.1 Scanning from the unit (Push Scan)	26
4.2 Scanning from a computer (Pull Scan)	27
4.2.1 Using Multi-Function scan application	27
4.2.2 Using Multi-Function Viewer	27
4.2.3 Using other applications	27
Copier	28
Copy	28
5.1 Making a copy	28
5.2 More copying features	29
5.2.1 Zoom copy (enlargement / reduction)	29
5.2.2 Collate copy	29
5.2.3 Quick ID copy feature / Image repeat feature	30
5.2.4 Poster feature	31
5.2.5 N in 1 feature	31
5.2.6 Edge feature	32
5.2.7 Margin feature	32
5.2.8 Copy reservation	32
Fax (KX-MB1520 only)	34
Sending Faxes	34
6.1 Sending a fax manually	34
6.2 Storing items for the phonebook	35
6.2.1 Storing phonebook items	35
6.2.2 Editing a stored item	35
6.2.3 Erasing a stored item	35
6.3 Sending a fax using phonebook	36
6.4 Sending an electronic document as a fax message from your computer	36
Receiving Faxes	37
6.5 Receiving a fax automatically : Auto answer ON	37
6.5.1 Activating FAX ONLY mode	37
6.6 Receiving a fax manually : Auto answer OFF	38
6.6.1 Activating TEL mode	38
6.7 Using the unit with an answering machine	39
6.7.1 Setting up the unit and an answering machine	39
6.8 Junk fax prohibitor (preventing fax reception from undesired callers)	40
6.8.1 Activating the junk fax prohibitor	40
6.8.2 Storing undesired callers	40
6.9 Receiving a fax on your computer	41
Caller ID (KX-MB1520 only)	42
Caller ID	42
7.1 Caller ID service	42
7.1.1 How Caller ID is displayed	42
7.2 Viewing and calling back using caller information	42
7.2.1 Symbols and operations for caller information	42
7.3 Erasing caller information	42
7.3.1 Erasing all caller information	42
7.3.2 Erasing specific caller information	43
7.4 Storing caller information into the phonebook	43
Distinctive Ring (KX-MB1520 only)	44
Distinctive Ring	44
8.1 Distinctive Ring service	44
8.2 Using two or more phone numbers on a single telephone line	44
8.2.1 Activating the Distinctive Ring feature	44
8.3 Using three or more phone numbers on a single telephone line	44
8.4 Programming the ring pattern assigned for fax	44
Programmable Features	45
Features Summary	45
9.1 Programming	45
9.2 Basic features	46
9.3 Fax features (KX-MB1520 only)	50
9.4 Copy features	54
9.5 PC print features	55
9.6 Scan features	56
Useful Information	57
Useful Information	57
10.1 Character entry (KX-MB1520 only)	57
10.2 Status of the unit	57
10.2.1 Using Remote Control	57
10.2.2 Using Device Monitor	58
10.3 Canceling the operations	58
Help	59
Reports and Displays	59
11.1 Report messages (KX-MB1520 only)	59
11.2 Display messages	60
Troubleshooting	62
11.3 When a function does not work	62
11.3.1 General	62
11.3.2 Printing problems	63
11.3.3 Scanner	64
11.3.4 Copier	64
11.3.5 Fax (KX-MB1520 only)	64
11.3.6 Using an answering machine (KX-MB1520 only)	66
11.3.7 If a power failure occurs	67
11.3.8 Notice for KX-MB200/KX-MB700/KX-FLB880 series users	67
Paper Jams	68
Jams	68
12.1 Recording paper jam	68
12.1.1 When the recording paper has jammed inside of the unit	68
12.1.2 When the recording paper is not fed into the unit properly	70
12.1.3 When the recording paper in the manual input tray is not fed into the unit properly	70
Cleaning	71
Cleaning	71
13.1 Cleaning the white plates and glass	71
General Information	72
Printed Reports	72
14.1 Reference lists and reports	72
Specifications	72
14.2 Specifications	72
Index	75

Panasonic KX-MB1500 Operating Instructions - Page 63

Printing problems

Page 63 highlights