Panasonic KX-MB1500 Operating Instructions - Page 66

Problem

Cause & Solution

When an extension telephone

is connected, I cannot receive

documents by pressing

MGNMBNM

9

N

.

R

You must set remote fax activation to ON (feature #434 on page 52)

beforehand.

R

Press

M

G

NM

B

NM

9

N

firmly.

R

You may have changed the remote fax activation code from

M

G

NM

B

NM

9

N

(default setting). Verify the remote fax activation code (feature #434 on

page 52).

I cannot hear a dial tone.

R

The telephone line cord is connected to the

[EXT]

jack on the unit. Connect

to the

[LINE]

jack (page 12).

R

If you use a splitter/coupler to connect the unit, remove the splitter/coupler

and connect the unit to the wall jack directly. If the unit operates properly,

check the splitter/coupler.

R

Disconnect the unit from the telephone line and connect a known working

telephone. If the working telephone operates properly, contact our service

personnel to have the unit repaired. If the working telephone does not

operate properly, contact your telephone company.

R

The power cord or telephone line cord is not connected. Check the

connections (page 12).

R

If you connected the unit through a computer modem, connect the unit

directly to a telephone line jack.

I cannot make calls.

R

The dialing mode setting may be wrong. Change the setting (feature #120

on page 17).

The unit does not ring.

R

The ringer volume is turned OFF. Adjust it (page 18).

The other party complains

they only hear a fax tone and

cannot talk.

R

FAX ONLY mode is set (page 37). Tell the other party the number is only

used for faxes.

R

If you use a Distinctive Ring service, make sure you have set the same ring

pattern assigned by the telephone company (page 44).

The

M

Redial

N

or

MVN

button

does not function properly.

R

If this button is pressed during dialing, a pause will be inserted. If pressed

immediately after a dial tone is obtained, the last number dialed will be

redialed.

The receiving mode does not

function properly.

R

Distinctive Ring is set (feature #430 on page 44).

Whenever I try to retrieve my

voice mail messages, I am

interrupted by the fax tone.

R

You are probably entering

M

G

N

M

B

N

M

9

N

. This is the default setting for the

fax activation code. If you use a voice mail service, turn the fax activation

feature OFF or reprogram the activation code (feature #434 on page 52).

I cannot receive a fax

document on the computer.

R

Make sure the PC fax reception (feature #442 on page 53) is set beforehand.

11.3.6 Using an answering machine (KX-MB1520 only)

Problem

Cause & Solution

I cannot receive documents

automatically.

R

Your greeting message on the answering machine is too long. Shorten the

message. Record a message less than 10 seconds long.

R

The answering machine rings too many times. Set to 1 or 2 rings.

I cannot receive voice

messages.

R

Check if the answering machine is turned ON and connected to the unit

properly (page 39).

R

Set the number of rings on the answering machine to 1 or 2.

I pressed the remote access

code to access the answering

machine remotely, but the line

was disconnected.

R

The code may include “#” which is used for certain features provided by

telephone companies. Change the code on the answering machine to

another number which does not include “#”.

66

For assistance, please visit http://www.panasonic.com/help

11. Help

Section	Page
Important Information	3
Important Information	3
For your safety	3
For best performance	3
Moving the unit	4
Illegal copies	4
Table of Contents	5
Introduction and Installation	7
Accessories	7
1.1 Supplied accessories	7
1.2 Accessory information	7
Finding the Controls	8
1.3 Button descriptions	8
1.4 Overview	9
1.4.1 Front view	9
1.4.2 Rear view	9
Installation	10
1.5 Toner cartridge	10
1.6 Connections	12
1.7 Turning the power ON	13
1.8 Recording paper	13
1.8.1 Paper input tray	13
1.8.2 Manual input tray	16
Preparation	17
Setup	17
2.1 Dialing mode (KX-MB1520 only)	17
2.2 Selecting the operation mode (Scan/Copy) (Fax: KX-MB1520 only)	17
Document Requirements	18
2.3 Setting the original	18
Volume	18
2.4 Adjusting the volume (KX-MB1520 only)	18
Initial Programming	19
2.5 Date and time (KX-MB1520 only)	19
2.6 Your logo (KX-MB1520 only)	19
2.7 Your fax number (KX-MB1520 only)	20
2.8 Installing Multi-Function Station	20
2.8.1 Required computer environment	20
2.8.2 Installing Multi-Function Station on a computer	21
2.9 Starting Multi-Function Station	22
Printer	24
Printer	24
3.1 Printing from Windows applications	24
3.2 Easy Print Utility	25
3.2.1 Ecology printing features	25
Scanner	26
Scanner	26
4.1 Scanning from the unit (Push Scan)	26
4.2 Scanning from a computer (Pull Scan)	27
4.2.1 Using Multi-Function scan application	27
4.2.2 Using Multi-Function Viewer	27
4.2.3 Using other applications	27
Copier	28
Copy	28
5.1 Making a copy	28
5.2 More copying features	29
5.2.1 Zoom copy (enlargement / reduction)	29
5.2.2 Collate copy	29
5.2.3 Quick ID copy feature / Image repeat feature	30
5.2.4 Poster feature	31
5.2.5 N in 1 feature	31
5.2.6 Edge feature	32
5.2.7 Margin feature	32
5.2.8 Copy reservation	32
Fax (KX-MB1520 only)	34
Sending Faxes	34
6.1 Sending a fax manually	34
6.2 Storing items for the phonebook	35
6.2.1 Storing phonebook items	35
6.2.2 Editing a stored item	35
6.2.3 Erasing a stored item	35
6.3 Sending a fax using phonebook	36
6.4 Sending an electronic document as a fax message from your computer	36
Receiving Faxes	37
6.5 Receiving a fax automatically : Auto answer ON	37
6.5.1 Activating FAX ONLY mode	37
6.6 Receiving a fax manually : Auto answer OFF	38
6.6.1 Activating TEL mode	38
6.7 Using the unit with an answering machine	39
6.7.1 Setting up the unit and an answering machine	39
6.8 Junk fax prohibitor (preventing fax reception from undesired callers)	40
6.8.1 Activating the junk fax prohibitor	40
6.8.2 Storing undesired callers	40
6.9 Receiving a fax on your computer	41
Caller ID (KX-MB1520 only)	42
Caller ID	42
7.1 Caller ID service	42
7.1.1 How Caller ID is displayed	42
7.2 Viewing and calling back using caller information	42
7.2.1 Symbols and operations for caller information	42
7.3 Erasing caller information	42
7.3.1 Erasing all caller information	42
7.3.2 Erasing specific caller information	43
7.4 Storing caller information into the phonebook	43
Distinctive Ring (KX-MB1520 only)	44
Distinctive Ring	44
8.1 Distinctive Ring service	44
8.2 Using two or more phone numbers on a single telephone line	44
8.2.1 Activating the Distinctive Ring feature	44
8.3 Using three or more phone numbers on a single telephone line	44
8.4 Programming the ring pattern assigned for fax	44
Programmable Features	45
Features Summary	45
9.1 Programming	45
9.2 Basic features	46
9.3 Fax features (KX-MB1520 only)	50
9.4 Copy features	54
9.5 PC print features	55
9.6 Scan features	56
Useful Information	57
Useful Information	57
10.1 Character entry (KX-MB1520 only)	57
10.2 Status of the unit	57
10.2.1 Using Remote Control	57
10.2.2 Using Device Monitor	58
10.3 Canceling the operations	58
Help	59
Reports and Displays	59
11.1 Report messages (KX-MB1520 only)	59
11.2 Display messages	60
Troubleshooting	62
11.3 When a function does not work	62
11.3.1 General	62
11.3.2 Printing problems	63
11.3.3 Scanner	64
11.3.4 Copier	64
11.3.5 Fax (KX-MB1520 only)	64
11.3.6 Using an answering machine (KX-MB1520 only)	66
11.3.7 If a power failure occurs	67
11.3.8 Notice for KX-MB200/KX-MB700/KX-FLB880 series users	67
Paper Jams	68
Jams	68
12.1 Recording paper jam	68
12.1.1 When the recording paper has jammed inside of the unit	68
12.1.2 When the recording paper is not fed into the unit properly	70
12.1.3 When the recording paper in the manual input tray is not fed into the unit properly	70
Cleaning	71
Cleaning	71
13.1 Cleaning the white plates and glass	71
General Information	72
Printed Reports	72
14.1 Reference lists and reports	72
Specifications	72
14.2 Specifications	72
Index	75

Panasonic KX-MB1500 Operating Instructions - Page 66

Using an answering machine KX-MB1520 only

Page 66 highlights