Panasonic KX-MB1500 Operating Instructions - Page 65

Problem

Cause & Solution

The other party complains

about the quality of their

received documents.

R

Try copying the document. If the copied image is clear, there may be

something wrong with the other party’s machine.

If the copied image is not clear, too dark, or black and white lines or smudges

appear, refer to “11.3.2

Printing problems”, page 63.

R

The original document is too dark or too light. Change the contrast

(page 34) and try again.


that received documents are

too dark and cannot be read.

R

You used a colored paper as a document. Change the contrast (page 28)

and make a lighter copy of the document, using

“

TEXT

”

resolution

(page 28), and try again.

I cannot receive documents.

R

You may have subscribed to a voice mail service due to service packs

offered by your telephone company. Fax reception may not be possible

when voice mail is activated so we recommend you to:

–

contact your telephone company and request to deactivate voice mail

service, or

–

subscribe to a Distinctive Ring service (page 44).

R

The telephone line cord is connected to the

[EXT]

jack on the unit. Connect

to the

[LINE]

jack (page 12).

R

The PC fax setting (feature #442 on page 53) is activated and the received

fax documents are automatically transferred to the computer. View the

received documents using the computer (page 41).

R

Set the maximum fax speed to

“

14.4kbps

”

(feature #418 on page 51).

R

Recording paper is installed in the manual input tray. Remove the recording

paper from the manual input tray.

I cannot receive documents

automatically.

R

The receiving mode is set to TEL mode. Set to FAX ONLY mode. Press

M

Fax Auto Answer

N

repeatedly to turn ON the

M

Fax Auto Answer

N

light.

R

The time taken to answer the call is too long. Decrease the number of rings

before the unit answers a call (feature #210 on page 48).

R

Make sure that the Distinctive Ring of feature #430 is set properly

(page 44). If you do not subscribe to the Distinctive Ring service offered by

your local telephone company, this feature should be OFF.

The display shows

“

CONNECTING

.....

”, but

faxes are not received.

R

The incoming call is not a fax. Set to TEL mode. Press

M

Fax Auto

Answer

N

repeatedly to turn OFF the

M

Fax Auto Answer

N

light.

The printing quality of the

received documents is poor.

R

If documents can be copied properly, the unit is working normally. The other

party may have sent a faint document or there may be something wrong

with the other party’s machine. Ask them to send a clearer copy of the

document or to check their fax machine.

R

If documents can not be copied properly, refer to “11.3.2

Printing

problems”, page 63.


that they cannot send a

document.

R

The memory is full of received documents due to a lack of recording paper

or a recording paper jam. Load paper (page 13) or remove the jammed

paper (page 68).

R

If the PC fax setting (feature #442 on page 53) is set to

“

ALWAYS

”

, check

the connection between the computer and the unit.

R

The unit is not in FAX ONLY mode. Press

M

Fax Auto Answer

N

repeatedly

to turn ON the

M

Fax Auto Answer

N

light.

I cannot select the desired

receiving mode.

R

If you want to set FAX ONLY mode:

–

press

M

Fax Auto Answer

N

repeatedly to turn ON the

M

Fax Auto

Answer

N

light.

R

If you want to set TEL mode:

–

press

M

Fax Auto Answer

N

repeatedly to turn OFF the

M

Fax Auto

Answer

N

light.

R

The Distinctive Ring of feature #430 is activated (page 44).

For assistance, please visit http://www.panasonic.com/help

65

11. Help

Section	Page
Important Information	3
Important Information	3
For your safety	3
For best performance	3
Moving the unit	4
Illegal copies	4
Table of Contents	5
Introduction and Installation	7
Accessories	7
1.1 Supplied accessories	7
1.2 Accessory information	7
Finding the Controls	8
1.3 Button descriptions	8
1.4 Overview	9
1.4.1 Front view	9
1.4.2 Rear view	9
Installation	10
1.5 Toner cartridge	10
1.6 Connections	12
1.7 Turning the power ON	13
1.8 Recording paper	13
1.8.1 Paper input tray	13
1.8.2 Manual input tray	16
Preparation	17
Setup	17
2.1 Dialing mode (KX-MB1520 only)	17
2.2 Selecting the operation mode (Scan/Copy) (Fax: KX-MB1520 only)	17
Document Requirements	18
2.3 Setting the original	18
Volume	18
2.4 Adjusting the volume (KX-MB1520 only)	18
Initial Programming	19
2.5 Date and time (KX-MB1520 only)	19
2.6 Your logo (KX-MB1520 only)	19
2.7 Your fax number (KX-MB1520 only)	20
2.8 Installing Multi-Function Station	20
2.8.1 Required computer environment	20
2.8.2 Installing Multi-Function Station on a computer	21
2.9 Starting Multi-Function Station	22
Printer	24
Printer	24
3.1 Printing from Windows applications	24
3.2 Easy Print Utility	25
3.2.1 Ecology printing features	25
Scanner	26
Scanner	26
4.1 Scanning from the unit (Push Scan)	26
4.2 Scanning from a computer (Pull Scan)	27
4.2.1 Using Multi-Function scan application	27
4.2.2 Using Multi-Function Viewer	27
4.2.3 Using other applications	27
Copier	28
Copy	28
5.1 Making a copy	28
5.2 More copying features	29
5.2.1 Zoom copy (enlargement / reduction)	29
5.2.2 Collate copy	29
5.2.3 Quick ID copy feature / Image repeat feature	30
5.2.4 Poster feature	31
5.2.5 N in 1 feature	31
5.2.6 Edge feature	32
5.2.7 Margin feature	32
5.2.8 Copy reservation	32
Fax (KX-MB1520 only)	34
Sending Faxes	34
6.1 Sending a fax manually	34
6.2 Storing items for the phonebook	35
6.2.1 Storing phonebook items	35
6.2.2 Editing a stored item	35
6.2.3 Erasing a stored item	35
6.3 Sending a fax using phonebook	36
6.4 Sending an electronic document as a fax message from your computer	36
Receiving Faxes	37
6.5 Receiving a fax automatically : Auto answer ON	37
6.5.1 Activating FAX ONLY mode	37
6.6 Receiving a fax manually : Auto answer OFF	38
6.6.1 Activating TEL mode	38
6.7 Using the unit with an answering machine	39
6.7.1 Setting up the unit and an answering machine	39
6.8 Junk fax prohibitor (preventing fax reception from undesired callers)	40
6.8.1 Activating the junk fax prohibitor	40
6.8.2 Storing undesired callers	40
6.9 Receiving a fax on your computer	41
Caller ID (KX-MB1520 only)	42
Caller ID	42
7.1 Caller ID service	42
7.1.1 How Caller ID is displayed	42
7.2 Viewing and calling back using caller information	42
7.2.1 Symbols and operations for caller information	42
7.3 Erasing caller information	42
7.3.1 Erasing all caller information	42
7.3.2 Erasing specific caller information	43
7.4 Storing caller information into the phonebook	43
Distinctive Ring (KX-MB1520 only)	44
Distinctive Ring	44
8.1 Distinctive Ring service	44
8.2 Using two or more phone numbers on a single telephone line	44
8.2.1 Activating the Distinctive Ring feature	44
8.3 Using three or more phone numbers on a single telephone line	44
8.4 Programming the ring pattern assigned for fax	44
Programmable Features	45
Features Summary	45
9.1 Programming	45
9.2 Basic features	46
9.3 Fax features (KX-MB1520 only)	50
9.4 Copy features	54
9.5 PC print features	55
9.6 Scan features	56
Useful Information	57
Useful Information	57
10.1 Character entry (KX-MB1520 only)	57
10.2 Status of the unit	57
10.2.1 Using Remote Control	57
10.2.2 Using Device Monitor	58
10.3 Canceling the operations	58
Help	59
Reports and Displays	59
11.1 Report messages (KX-MB1520 only)	59
11.2 Display messages	60
Troubleshooting	62
11.3 When a function does not work	62
11.3.1 General	62
11.3.2 Printing problems	63
11.3.3 Scanner	64
11.3.4 Copier	64
11.3.5 Fax (KX-MB1520 only)	64
11.3.6 Using an answering machine (KX-MB1520 only)	66
11.3.7 If a power failure occurs	67
11.3.8 Notice for KX-MB200/KX-MB700/KX-FLB880 series users	67
Paper Jams	68
Jams	68
12.1 Recording paper jam	68
12.1.1 When the recording paper has jammed inside of the unit	68
12.1.2 When the recording paper is not fed into the unit properly	70
12.1.3 When the recording paper in the manual input tray is not fed into the unit properly	70
Cleaning	71
Cleaning	71
13.1 Cleaning the white plates and glass	71
General Information	72
Printed Reports	72
14.1 Reference lists and reports	72
Specifications	72
14.2 Specifications	72
Index	75

Panasonic KX-MB1500 Operating Instructions - Page 65

Fax Auto Answer

Page 65 highlights